Noura's Jewellery

I went to Noura's Jewellery yesterday with a very important diamond ring that had a lot of significant family history and been passed down from generations. The main diamond had come off and other small ones were also barely holding on. Some of the ring edges showed signs of being worn-out. Because of the history of the ring along with it's value i was worried about leaving it behind or shipping it to get fixed. Elias the owner of Noura's Jewellery was great. He makes, designs jewellery and also repair it on site. He took my ring looked at it and after being informed about the importance of the ring and how much that ring never left my finger he was so helpful in making sure the ring would be restored properly and how he would make the ring and it's diamond look nice again and ready for the hard daily exposure it has been enduring for many years pass and future years to come. I left my ring in the morning and by late afternoon it was ready for pick up. Was it ever nice to see my ring back in it's full beauty and glory. Thank you so much for your wounderful work in fixing and restoring my ring. I truly recommend his work and store should you need any of your jewellery fixed or restored. Elias is so kind, lots of experience in the jewellery business, I believe he said over 15 years and loves what he does. Price are within the norm of the industry for the beautiful work he does. Thank you again.

Great service , very talented Jeweller, you get what you ask for for the best price in the city , i have been dealing with Elias for almost 10 years and never regret coming back and have never bought any jewelry or Watches from anywhere Els , thank u Elias

My parents took a watch in for a new battery. They were sold one and left only to find out when they arrived at home that the watch was not working. I went back with them a few days later and was told it is not the battery we will have to leave the watch and they will have to look at it and get back to us. One week later, on the Monday they called and said it will be $95 to repair the watch my parents said no way. They went by the next day to pick up their watch and were told that they must wait until Saturday as it was not assembled, and no one was available to put the watch back together. We thought that was suspicious but waited. I went with them on Saturday and had to wait since it appeared the watch was still not ready after about 5-10 minutes the lady came out with the watch handed it to me and said that will be $95 dollars. I explained to her that we had told them not to repair the watch and I would not be paying anything. I looked down at the watch and realized the watch hands were not moving … they had repaired absolutely nothing but still wanted to charge $95. When I pointed that out to the sales lady, she stared blankly at us, so I said just turned around and left. It is unfortunate that they try to rip off their customers. Word of mouth is a powerful tool…If you need to repair a watch or jewellery, I DO NOT RECOMMEND Noura’s Jewellery … chances are you too will feel ripped off! We never did get a refund for the battery they claim they put in the watch . Hello Elias Just to clarify .... You mentioned in your answer that there was a misunderstanding & you did the work regardless ... interesting since when the watch was handed to me it did not work at all and I showed that to sales lady and she had no explanation for why she wanted to charge the $95. Thank you for your apology but I have nothing additional to say to you. I just hope this does not happen to anyone else.

My experience at Noura’s Jewellery was fantastic! I had a very special ring re-sized. It was same day! They were so friendly and kind and the results were perfect! Thank you! Will be back for all of my future needs!

Brought my wife's wedding ring here to have it resized after receiving a pretty expensive quote from the place that we bought it (and a 4 week wait time). Read the great reviews of what they are able to do here, and they really impressed. Had it resized, re-engraved and ready for pickup the next day and it is completely seamless and beautifully done. They're attention to detail and customer service is excellent and on top of this the price was less than half of what we were quoted at the other place. Highly recommend bringing your ring here! Thank you very much, we will be customers at Nouras again :)

I can't say enough good things about these guys. They offer the best price I want to say anywhere on custom work and it always turns out beautiful. They do quality repairs at incredibly affordable prices. If you have anything you've been on the fence about repairing or want something custom for yourself or someone special you definitely want this to check these guys out.

I rate it with one for the friendliness of the sales lady in the front however based on my first experience with this place I do not recommend it to anyone who’s looking for a service. My necklace needed a lock fix or a change and their technician told her it can only be changed. With no hesitation I asked to have it changed and even offered to pay at front but I was told better at the pick up. As it was a Saturday, the technician said it won’t be ready before Monday and that was completely fine as well. That one small lock (silver) was replaced for about $38 and only two days after the pick up, the color turned darker and then more darker and different from the rest of the necklace, to realize it is most likely not a real silver been used and of course with a price that is not worth it at all. They are probably good at sales or products ready for sale and I am not here to rate that or ruin their reputation. I am just sharing my first and only repair experience with this place that I feel it was unfortunate.

Noura’s has been our family’s only preferred jeweller for generations. Eli’s custom work is beyond incredible. His attention to detail, creativity and passion are always present and appreciated. He exceeds our expectations every time. I love walking in with a budget and concept in mind and truly enjoy seeing the outcome. We look forward to carrying the tradition of fine jewellery made by Eli for generations to come.