Northstone

It has been a pleasure to work with Northstone on our driveway and backyard project. They have been exceptionally professional during all aspects of our project from the initial plans, to the permit process and execution of the work. Matthew has always been available to answer any questions or concerns and we were very pleased with all of the tradespeople they worked with. We are looking forward to completing the landscaping portion of the project in the spring!

So happy we hired the experts at Northstone to fix our nightmare driveway. We had hired another company to do our driveway. They did not slope it properly so we had water flooding our garage and basement. The company that did the driveway would not return out phone calls and our neighbour referred us to Northstone. Matthew came out to look at our driveway and gave us a walkthrough of the issues that were leading to the flooding. Within a few weeks they were able to add additional drainage and fix our driveway. I couldn't be happier with Northstone! Would recommend to anyone needing work done on their home.

I'm not the type to leave reviews online. But for Northstone, I made an exception. Briefly put, Northstone did a fantastic job! Our project had several curveballs thrown in. It could have turned into an unpleasant scenario. Despite all the challenges, Northstone delivered. Based on my personal experience; if you deal with them in an honest, fair and professional manner, Northstone will go above and beyond to make you happy. If, however, you do not honor your agreement and deal with them unprofessionally, then you will probably end up leaving negative reviews here. Northstone's team is very competent and they deserve all the success they have already enjoyed. I wish them continued success in the future.

They will not do your project if it is only a deck. It needs to be a larger backyard renovation. I estimated mine to be a $30000 full composite deck with lighting and they said the job is too small. Will check with Proscape and PatioPlus if they will take on my job.

I have used Northstone for 3 separate projects on my property over the course of the past 2 years. Project managers are always easily reachable, workers are kind, and the finished product is always impressive. Recommend.

I am adding this comment on November 20, 2020, 2 years after they did the job. You must know that not only are they bad to deal with as per my review below. If you write a bad review they will come after you and sue you, which they have done to me. So buyer beware, These reviews are here for a reason, so that if one has a bad experience he can tell others about it. We do not live in the Soviet Union, we live in Canada where there is freedom of speech and bad service and harassment will get a bad review. I hired one of the top lawyers in Montreal to fight them, and I will go all the way. Our freedom of speech is at stake here. Must read before you hire Northstone. Exactly 2 years ago I hired Northstone to renovate my backyard. The project was to install Pave stone on my entire backyard as well as build a very large pergola and a large deck. The final quote was over 70,000. My first mistake was to go with their financing option which they organize with Desjardin Credit card. The moment you sign the document , they get paid and you have no recourse , you can't withhold payment if they don't finish or do a bad job. So you are basically at their mercy. I was promised that is would take 3 weeks. 3 months later and this is what we got. We did make some changes which increased the price, however that was not the issue. The wood that they used for the pergola was 3 class wood, ( pictures enclosed) not finishing wood. That means, the wood is rough, cracked, not straight, look terrible. When I complained Matthew said, we will come change the crooked ones. ( still waiting). The wood used for the stairs was not made for stairs and is now cracking and breaking. The quality of the work is Shoddy. my deck is falling apart literally, and the because they miscalculated on the size and width of the wood, they needed to reinforce the pergola and it looks unprofessional. As part of the deal they were meant to install an awning and curtains, the quote was for $5850 for the awning. At the end of the project when I asked Matthew about the awning, he said the company went out of business. However when pressed ,he said I should call a company that he works with and they will install it. When I called the company, they quoted me $23,000. Mathew gave me credit for $5850 for something that I had to pay $23,000. Of course he didn't do the awning, because he mis quoted and wasn't man enough to say he made a mistake, so instead he just lied and said he can't do it. My irrigation system was uprooted and moved to a new location. So instead of bringing an irrigation specialist to make sure it's done well, he did a half a job and didn't do it properly. He left out an entire Zone of sprinklers and now it will cost me an extra $2000 to fix his blunder. Last summer my son posted a bad review and Matthew begged him to take it down promising he will come and fix it. He never came. So if you are reading this, please beware. I've spoken to some of the contractors that he hired to work on my job and they all said that in some way or another Northstone did them in and they no longer work with them. So in short, Unprofessional in their dealing, very low quality work, not on time, no recourse, no response to calls to come and fix their mess ups. Feel free to message me to get the full story, there is much more.

We used Northstone for our landscpaing project last summer & couldn't be happier with the results! Thank you to the Northstone Team! ?

Northstone did a great job with our backyard remodel which included excavation, grading, installation of pavers and a fiberglass pool. They were very attentive to details in all steps and the outcome was excellent. We're really happy with how things turned out and would recommend using them again.