Northside Toyota

Great overall experience from walking on to the pavement to meeting multiple sales reps. Dan Maahs espically is worth ur time when purchasing a new ride honest, no BS kind of guy. When it comes down to it when I think about trading in my wife's ride I know where to go.

Firstly, thank you so much for the hospitality. John, is one of the good guys here. For the kind of reception I have received from the dealership is beyond words. Dave and kelsey were too kind with me. I’m glad the dealership chose the best ones in the business. I’m overwhelmed. humans first, everything else next. And, I could vouch for them. Chose this dealership without a doubt. Cheers ?

Hands down worst experience with any dealership I’ve ever had across Canada. Buy south and save yourself the headache. More than a dozen people I work with alone have had nothing but bad things to say about this dealership in addition to my experience. If you must deal with them get everything in writing.

Great service and product! The team really cares about what they do and takes the time to walk you through everything you need to know, answer any questions you may have and makes sure your a happy customer when you leave. Highly recommend, thank you!

I had an amazing experience here, my previous experiences purchasing vehicles at other vendors were absolutely horrible. This was my first time dealing with Toyota, Alex Morrison was the Product Advisor that I had worked with and I cannot recommend him or Toyota more. I felt that everything I had to say was meaningful, he matched my speed for the entirety of the interaction, never pushing one way or the other with me, never made me feel pressured or anything negative. He asked each time we moved onto another step in the process if it was okay, and the most impactful part was regardless of how unsure I was about getting an approval, it didn't affect him at all. He didn't make me feel like I couldn't afford anything and didn't ask me any questions about financials. He got through the main process first and then we discussed with the financial advisor at the appropriate time. I can't recommend any higher, this was my best experience yet. I will continue coming to Toyota in the future, and if Alex is available he is definitely who I will be asking to help me. Thanks Alex!

This is our fourth vehicle purchased at Northside Toyota. Lee goes out of her way to make you feel special and afford you the best deal possible. The service department is always though and courteous. We wouldn't shop anywhere else. Thank you for the excellent customer experience!

Sam is the best. He really made the car buying process fun and really smooth for my husband and I! The energy at this dealership is really one of team effort. You can see people there enjoy the work they do and those they work with. No complaints, thank you again! Five star experience ?

DEALERSHIP FOR LIFE - buying a new car has never been this easy. Due to the shortage of inventory and especially the new Hybrid Siennas, I couldnt find any Sienna FWD XLE in souther ontario. finally after browsing online for days I saw that they had a few sienna XLE's in stock with my specifications, knowing they were closed for the holiday, so I sent in an online request and got a call back within minutes from Jenn Hamilton. I asked her if the vehicle is actually available and instead of just saying yes, she had her sales manager go to the dealership and took an actual photo of the vehicle and sent to my phone (I was extremely impressed at that stage). Knowing the price of Sienna's were never negotiable to start with, especially with the new 21 model, I gave her my trade in vehicle info and told her what i've been offered from multiple toyota dealerships in GTA, after sending her multiple photos of my trade in her price was $500 higher just to make it worth it for me to drive 800kms. i paid the deposit over the phone within 2 hours of sending in the online form, next day the finance lady called me to get the paperwork all signed, and there was no pressure to sell me the extended warranty and aftermarket stuffs. a few days later my wife noticed someone had dinged my car and i immediate took a photo of it and sent it to Jenn, expecting a deduction of trade in value, to my surprise there was none and she was happy that I was honest with them. Arranged for a day to pick up the vehicle, drove over the previous night and showed up first thing in the morning and the vehicle was ready earlier promised!! after going through the features of the vehicle and setting up remote start and phone, I received a nice surprise gift package from them. ON TOP OF THAT - during my drive home i noticed both rearview mirror covers were chipped, so i sent Jenn pictures and she ordered replacement caps painted no charge for me and mailed to my home. a few days later i couldnt find the wheel lock key and she took a picture of where it is! NOW THAT'S WHAT I CALL EXCELLENT CUSTOMER SERVICE!!! i buy a new vehicle every 3-5 years and my next toyota will definitely be bought from this dealership, it's worth the 16h drive round trip.