Noir Kitchen + Bar

Since the last time I have been here the service has improved drastically & the food is great! Customer service is great too, very happy with my stay at the hotel and their food/service

Food is good and most the staff is super nice! However I had this server I believe her name was Chelsea... she really needs to be wearing larger shirts and maybe looser pants. I did NOT enjoy my meal being ruined by seeing her stomach hanging out. Would not get this service where I’m from, and I would expect it held up in other parts of BC as well.

Let me start off by saying, this is one of the best breakfast places in Smithers. I travel to Smithers quite a bit for work, so I’ve tried a few places... nothing like this one. Their Steel cut oatmeal is a delight and also the veggie omelette! Not just the food, the ambience is also very good for a small town.

I visited here during a business trip to Smithers. I had gone to the restaurant multiple times. The first time the waiter took my drink order and clearly forgot. Another waitress notice me sitting for quite awhile and asked id even been helped. I told her I had ordered a drink but never got it and I was ready to have my order taken. Again, left sitting waiting for food, never was asked how everything was and then took along time before I got my bill. I thought it was a one off, Came back the next day.. slightly better service, but was surprised to hear that the waiter from the day before was actually the Manager. I thought I’d give it one last try, Unfortunately, this time I was very concerned to see waiter/ manager over serving two girls who went up to the bar ( already clearly drunk ) and proceeded to serve them a total of 5 tequilas each. As I sat there waiting for my order, then waiting for my food. I saw him proceeding to serve them many rounds to their table, to the point the group of girls were yelling and over sharing personal information... the drinks kept pouring and being delivered to the table. One man at the bar mentioned to the waiter that it was a lot of alcohol he was serving the girls. His response was “ I know, I just miss seeing people have fun.. their having fun. “ At one point he was laughing with another customer about how drunk the girls where. As someone who managed a restaurant for a few years, I was pretty shocked. I was there for less then a hour and seen the two girls consume about 8-10 shots. Not to mention what ever they were served before I was seated. Very disappointed.

I don't know how this place stays afloat, went there for breakfast as it was right there, however I would suggest anywhere but here , the pricing and food portion size along with pretty bad service. Would never go back nor would I ever recomend it.

Arrived on Mother's day to have a late brunch at 11:45am and they informed us breakfast was over?! What is that about? And on Mother's day? LAME! This explains why this restaurant does so poorly compared to the other options in town.

I had the Denver skillet for breakfast. It was alright. But it wasn't a skillet as it came on a plate that they had just put in the oven. It was all potatoes, with maybe 10 tiny pieces of ham, a couple slices of mushrooms and a teaspoon of onions and then had some cheese melted on it with a couple fried eggs thrown on top. Just wasn't what I was expecting. The service was also not the greatest. I felt like the servers were doing their best, but they seemed too busy doing all the other stuff required to run the place, the tables weren't clean, we didn't get cutlery, and when we asked for some it took like 5 minutes. It took probably 10min to get drinks, the other server came and asked us what we would like to drink because it was taking so long. I felt we were ignored as customers and when we tried to ask for things it was difficult to get their attention. I had to walk up to the bar to ask for more ketchup and our drinks were never refilled. But in saying all of that, the 2 of them did look very busy despite there not being a lot of customers. So I think the problem is from higher up. I would probably go somewhere else for breakfast if I had the choice. But the food isn't terrible. The experience is just kind of disappointing.

Dropped in while my vehicle was getting serviced and the food was excellent. The one waitress was kept busy but still took care of everyone. Full Covid protocols were in place and followed. Will definitely be back.