New Westminster Sedation & General Dentistry

4.1/5 β˜… based on 8 reviews

Contact New Westminster Sedation & General Dentistry

Address :

800 Carnarvon St #243, New Westminster, BC V3M 0G3, Canada

Phone : πŸ“ž +
Website : https://www.tomleedental.com/sedation-dental-locations/sedation-dental-newwest/
Categories :
City : M

800 Carnarvon St #243, New Westminster, BC V3M 0G3, Canada
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Victoria Rose on Google

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Dr Lee is always such a kind face to see, he removed my wisdom teeth last year and he treated me with the best care and did an amazing job explaining everything to me prior to the procedure. Even for a simple check up now he makes me feel so warm and welcome and safe!!! The front desk staff always are very easy to talk with, and never fail to greet me with a smile. I have always felt anxiety at dental offices but here I am much at ease. I definitely recommend Dr Lee to anyone seeking a new dentist!!!!
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TJ Niu on Google

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This is my first google review and I cannot say enough how amazing my experience has been. I hate going to the dentist but thanks Dr. Kim and everyone that has helped me, I've never felt so welcomed and taken care of before. BIG SHOUT OUT to front desk staff, especially ISSY! The customer service has been phenomenal as THAT is the most important thing in any business. I had to get four crowns done that took nearly 2 months, which required multiple visits 1-2 times a week. And my partner got all four wisdom teeth removed which went smoother than expected. Both of us agree that everyone there made the entire process absolutely painless... well the recovery was the painful part but not my experience with New Westminster Sedation & General Dentistry. Highly recommended!!! :)
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Malik on Google

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We have seen fraudulent charges on our insurance. They play it really well. Carefully check your insurance and keep checking for 2 years. We never asked them how much was our visit assuming it's all good. But later found out that for a 10-minute cleaning visit they'll charge you for 45 minutes to an hour. We didn't want to go through the hassle of reporting them. Therefore decided to change the dentist in 2019. After a lot of back and forth, they finally sent our scans to the new dentist. Last year in January, we found a charge for cleaning on our Insurance and the name was different. Checked on google and found nothing. We called the insurance company and found out that it was a dentist from New Westminster Sedation. We reported that as a fraudulent charge, but these guys say it's a charge from last year and apparently they do not keep digital records, therefore, will have to go through the papers to check why they charged us twice. There's also a charge on our credit card and unfortunately, there's nothing we can do to stop them from doing insurance fraud. The best thing we could think of is leaving this review to help others protect themselves and report anything similar. Our new dentist gives us an exact cost of each visit prior and informs us of any changes on the way if needed. You must get a receipt and ask questions to ensure they're not overcharging you. Also, make sure to check your insurance after your visit and the next year. These guys are not scared to charge you fraudulently and are abusing a flaw in the system. Avoid going there if you do not want to go through the hassle.
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Erene on Google

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I LOVE their services and professional treatments by Dr.Lee. He is excellent and nice. Staffs are so nice and friendly. I do have bad anxiety at dentist since 14yo I decided to get treatment under I.V sedation. I got teeth removal and fillings, crowns. They explained well which treatments we are going to do every single time I visit them. I love the result and now feel comfortable getting dental works under IV sedation. Thank you all for hard works. Highly recommend.
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Poohh Sakiya on Google

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Very clean and neat clinic, good performance dentist and friendly staff. Thank-you for taking care of my teeth ??
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SORA AHN on Google

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I wish I could give more than 5 stars! Couldn't be happier to have Dr. Lee as my dentist. Their staff is extremely helpful as well. Thank you so so much!
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Shweta Singla on Google

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I am really nervous when it comes to dentists but Dr. Lee was made my experience by easy and all the staff was so welcoming and friendly. Front staff has a great service. I Would definitely recommend this place!
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Daisy Sangha on Google

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Atten: ppl who don’t like dentists or have a phobia or anxiety response to dentist’s. Dr. Tom. Lee & his team are great! They made me feel comfortable & most of all β€œSAFE”. Most don’t realize how much of the population has some sort of fear of dentists’. This clinic is great, clean & super professional. Dr. Tom Lee is very thorough, to the point and has the latest tools & training for modern, pain free professional dentistry. I highly recommend Dr. Tom Lee & his team for all and anyone, especially those who have extreme bouts of anxiety when it comes to Dentists’. Thanks for making me feel safe, comfortable and cared for. It’s nice to have a Dentist or Dr that doesn’t let you feel like β€œjust a number”. :-)

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