New Westminster Family Practice

3.4/5 β˜… based on 8 reviews

Contact New Westminster Family Practice

Address :

610 6th St #242, New Westminster, BC V3L 3C2, Canada

Phone : πŸ“ž +8
Website : http://newwestminsterfamilypractice.ca/contact/
Categories :
City : L

610 6th St #242, New Westminster, BC V3L 3C2, Canada
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Des Mincher on Google

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I went to this place to find out if I can get an appointment. They told me I can only get one in the New Year. I waited. I didn't get a word. I called and they said they have so many patients. The doctors are busy. I find this place like a business selling nothing but hope. You're on a waiting list but there is no list. You'll get an appointment but you're no where in their calendar. You'll get a call but they're phones must be off the hook. You'll be entered in their system, give them your health care card but like those fake credit card mongers, that's all. They get your card. This place lacks the integrity and respect for the medical profession. They cannot be trusted. Between a walk in clinic and doctors who can monitor your health care in your life time, you;re better off in a walk in clinic. You're a number or a quota for the day. You can tell they have to meet a certain number of patients and whoever that patient is, if you're terminally ill or if you're a person with serious health concerns, this clinic is NOT the right one. The secretaries treat you with disrespect. They talk loud, they talk to each other loud. They have no professionalism, no propriety. They look at you like you're stupid when actually you're sick. These types of people could not get into their heads that people go to them due to illness and needing help. They can't distinguish a smile of anguish from a smile of a person with diarrhea. To them, you're nothing either way.
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Kristy W on Google

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When my family doctor moved out of provinceavout a year and a half ago, I was so stressed, because finding a family doctor in BC is tough! I called a bunch of places to see if anyone was accepting patients, and was able to get in with Dr. Dissanayake. Dr. D. is so great. He is really kind and patient, and also really thorough. I have a lot of chronic health conditions, and he has been so great at juggling my multiple prescriptions, lab reqs, and referrals. And when my husband's doctor went on an extended leave, Dr. D. took my husband on as a patient as well (which a lot of family doctor's won't do! My husband's "family" doctor refused to take me on as a patient). I think all the doctor's are full here at this time, but I would recommend this practice to anyone, to keep an eye out for when they are accepting patients. The front desk staff is so helpful and friendly, the facility is clean and well maintained, and even better the doctors are ON TIME. I'm so happy that I get to come here.
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Emma Kim on Google

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Dr. Stephanie Aung is always caring and attentive. I am glad being one of her patients. The clinic's online booking system is also easy and convenient.
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Kim Boyce on Google

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Dr. Aung has always been extremely helpful and professional. She’s very validating and never disregards what I say or suspect may be going on with my health. The online booking system is very convenient and easy to use.
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Tahsin Kabir on Google

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I called on Aug 25th 2021 to check if they were accepting new patients. They took the contact info and name and informed me that they will contact in 2 weeks time. After more than 2 weeks, I followed up to check the progress. When inquired about an update, the person on the line quoted " Do you have any idea what a long list we have?". Firstly, she should not pose a question like that to me since I cant solve her problem of the long list. Secondly, if the list is so long, why did you inform me to expect a call in 2 weeks time. In terms of professionalism, they deserve a negative score. No wonder why they have poor reviews. I think its time that they train the staff in how to deal with patients professionally.
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Lorayne Hansen on Google

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Dr Mehta is an excellent doctor and the staff are friendly and caring as well!
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Doma Sherpa on Google

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Dr. Christopher chan he is so fabulous and all entire staff are kindness and helpful .
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Emily Choi on Google

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Dr. Chan is awesome but the receptionist or nurse or whoever is HORRIBLE. I was waiting in line, and they let the ppl in who came after us in first. And when I explained that, she didn’t even apologize. After opening the door, you should ask who was there first if there are 2 groups standing together. Because that means one group just budged in front of the line. And if you made a mistake, own up to it and apologize. Please hire better receptionists and nurses Dr. Chan. Thank you.

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