NeoLore Networks Inc.
4.9/5
★
based on 8 reviews
Contact NeoLore Networks Inc.
| Address : | 2781 Lancaster Rd, Ottawa, ON K1B 1A7, Canada |
| Phone : | 📞 +9999 |
| Website : | https://neolore.com/ |
| Categories : | |
| City : | B |
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Tarek Viper on Google
★ ★ ★ ★ ★ Very nice people, great support
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Christine McCuaig on Google
★ ★ ★ ★ ★ If you'd asked me a year ago to post a review, it would be five stars. We used neolore for many years without issue. And then they changed their policy which basically said we had to pay for billable hours before we needed them!! We had an urgent matter and instead of doing the work and simply billing us an invoice for the time serviced, they wanted us to buy a bulk of hours even though the job at hand would only take maybe two hours at most.
Maybe other companies operate this way, but it's borderline criminal in my opinion.
Perhaps I will simply open up a company too and just start asking people to pay for services they haven't used!
I was quite disappointed. As I said, we had great service with them for years, and they know what they're doing. But I refuse to pay for something I haven't received and may not need or use.
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Tim Chang on Google
★ ★ ★ ★ ★ Neolore Networks is an excellent platform for our cloud needs. Prompt, and efficient; its team is very professional and responsive to support request
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Kim Jones on Google
★ ★ ★ ★ ★ I worked with Neolore for 4 years and they were always supportive, helpful and professional. I would highly recommend working with this company for all of your IT needs!
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Directrice Generale on Google
★ ★ ★ ★ ★ Bonjour,
Finding Neolore will most likely be my best decision this year.
All of my contacts with Ruben have been informative, detailled, tailored to our organisation. I am so please that Neolore has taken it's clientele service to another level by sending the first e-mails in French ! Impressive
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CCO Office on Google
★ ★ ★ ★ ★ ALL the staff at Neolore are great people! They respond almost immediately to any issues that arise. They are always professional, friendly and willing to persist until the problem is solved. I highly recommend this team to look after your IT, Cyber Security and Server needs!
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Ivan Martinovic on Google
★ ★ ★ ★ ★ Quick turnaround and efficient service. If the problem is bigger, they stay with it until is resolved. Some minor glitches at the beginning but quite happy so far.
(They are official IT support for the RAIC)
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Hobin Architecture on Google
★ ★ ★ ★ ★ NeoLore have been a pleasure to work with since bringing them on board in 2021. The things we appreciate most about their service are: 1) transparency, 2) detailed reporting, 3) fair pricing, 4) breadth of expertise. Keep up the great work guys!
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