Need a Plumber Canada - Calgary

Had a huge leak under my kitchen sink, I called Need a Plumber and the girl on the phone was very helpful with setting up an appointment and letting me know when the plumber was on his way. They sent Dylan to my house, he was knowledgeable in the issue I was having and let me know different options before he started the work. He was efficient and cleaned up before he left. Overall had a great experience with this company. Thank you again!

Dylan came and fixed a leak we had with no problem and was able to give us a discount on a new hot water tank and installed within the same appointment. Highly recommended this company to anyone. Good prices and was able to come out the same day I called.

Happy to write this review on Dylan & Kai who helped me get out of what would have been a worse case scenario today. I needed a hot water tank replacement and re-piping. Both were punctual, professional and responsive to the call, the service from beginning to end was entirely great. The situation was explained thoroughly, all of my questions were answered clearly. I could tell that they were a team. Kai was receptive to Dylan as they discussed what the plan was, possibilities and solutions. Dylan is knowledgeable and Kai helped throughout the work. Kai took charge of the last part of the service call too where he went over what work was done, what to look out for and ensured that all technical issues were addressed. What I noticed about Kai was that he was learning very fast, correctly and he was receptive to the quality of training he was getting from Dylan. They left the work area clean and in order, Kai ensuring he took one last look to ensure nothing was missed. I'm excited for your future Kai! Your passion and love for what you do will take you places! As a customer, I feel great knowing that Dylan & Kai put in the care and thought to ensure what we have in place now in our home will last for a very long time. Thank you both so much!

Last November, while we were away, our furnace went out. The person looking after the house called Need-a-plumber. Robert checked it and advised that he could not get a replacement part to fix it and that due to the age of the furnace, we needed a new one. We wanted a Carrier but he advised that the new Lennox furnaces are more efficient. We told home to go ahead. The next day he installed the new one which was good. However, we had to fight with them to get them to accept a credit card for payment. We were 1700 miles away and could not get a draft or give them a cheque. Eventually they put part on Visa and our friend paid the rest. When we arrived home in March, the only paperwork we could find was an invoice, no info on the furnace, warranty info etc. Also our air purifier had not been hooked back up and the flue vent outside not sealed. In March and April we called at least 3 times, left messages with the office staff and calls back were promised. Never heard from them. Eventually we called the Red Deer office and they were able to get someone to come out. The person checked the furnace and said all was okay. He did find the furnace info package inside the furnace. How were we supposed to know it was there! He also sealed the outside flue vent but said he could not connect up the air purifier. We have since had it connected up by a rep from another company who did not even charge us for doing it. Turns out there had been no filters at all in the furnace since November. No wonder my house was so dusty! We have since called the Calgary office twice wanting to book an appointment to meet with a manager. We don't need anything else done, but just want to make them aware of what happened. Nobody has called us back. We would not recommend this company to anyone.

Excellent Service. Came on a Sunday with no extra emergency charges. From speaking to the lady on the phone who was very pleasant and helpful to Dylan who came to address our issue. Dylan went above and beyond in helping solve our kitchen sink problem and when asked he installed a replacement toilet in the basement at the same time. Exceptional. Highly recommend this company. We will definitely be using this company for any plumbing , heating or other issues they address. Would Highly recommend them.

Highly recommend this company. Dylan came out to my house and installed our new water softener tank and we are very happy with it. He is very friendly and answered all the questions and concern we had. While he was there we asked him to take a quick look at our furnace for us and he did it with no problem. Very happy with this company and for Dylan going above and beyond.

I have an old furnace and wanted it inspected and fixed if need be. Jason came out on time and replaced 2 parts. It should last a long time and his service was excellent.

These guys were called in March 2020 because my hot water tank was not working.I had looked up on google for Pete the plumber but I was very surprised that this company had showed up ( now I know from reading the reviews ,that they must be paying top dollars so that their ad shows up first ) needless to say they showed up and there prices were comparable so I went with them . The guy installed a new tank and charged me big bucks for a 40 gallon tank . After he left , he left a large stain on my carpet from taking out the water heater ( 1 person job) And he did not mentioned that in the city of Calgary it needs to be brought up to code. A year later my furnace went and we replaced it but because of his work it still is not up to code When I called the company in spring of 2021 they came out and said to fix it , it would cost an extra $1000.00 to fix his work . Please do not use this company , they are not a reputable company and do not stand by their work .nor are they honest .and they try to fool you. ( look deeper in the reviews and you will see that other people think they they are calling Peter the plumber. As well . Maybe in Ontario ( that where the guy is from )there are no codes needed to install a hot water heater but here in Calgary there most certainly are codes to be followed . Please do not make the same mistake as I did .