National Bank

2.4/5 β˜… based on 8 reviews

Contact National Bank


1590 Avenue Rd, North York, ON M5M 3X7, Canada
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sona woodbridge on Google

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Branch is big and staff are sitting idle and are not helpful. Rude staff and poor customer service. Branch manager don't help.
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Peter Bassit on Google

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I’ve been coming to this branch for years, the staff has always been polite and helpful. I dont get all the negative reviews for this branch.
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Bruce Stewart on Google

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Branch closed - needed to make deposit. Was directed to Wilson Ave and couldn't get up there for a week. Stood outside for 15 minutes waiting my turn and when I git to teller I was told the account was closed as I was ONE day late! They wouldn't re-open the account. CONSIDERING OUR COVID-19 WORLD YOU WOULD THIN THERE WOULD BE SOME UNDERSTANDING! It is not my fault they closed their branch.
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Vivek Balakrishnan on Google

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I recently got a mortgage for a new home, have multiple properties and it was the worst experience. The National Bank mortgage agent didn't disclose any details, she refused to answer my calls or text messages even before the deal can be closed. I have all the proof to and the last minute increased my down-payment and interest rates were never discussed. Please be careful when dealing with such agents, they will put you under pressure at the last minute and you'll not even have a chance to go with other lenders due to short notice. I would strongly recommend to know your downpayment and interest details ahead.
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Hassan Gharahbagheri on Google

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If you value your customers, please answer the phone calls.
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Stephanie Kersta on Google

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They really don't seem to care about your business. Have been trying to open an additional account for 3 weeks, why is this so hard?
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E T on Google

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Very unprofessional and unorganized staff. Stay away if you can. Do not give business to these people who have no respect for their clients. My first time having a negative experience with a bank!
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Allan Day on Google

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I have called twice over a period of 5 days and left clear messages with phone number and had no response from bank staff. Dreadful service from my perspective. Posting in hopes that I can get a call back.

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