National Bank
3.4/5
★
based on 8 reviews
Contact National Bank
| Address : | 121 King St W, Toronto, ON M5H 3T9, Canada |
| Phone : | 📞 +8779 |
| Website : | https://locator.nbc.ca/branch/national-bank/121-king-street-west-toronto-2/ |
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| City : | H |
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Ahmed Fardin (Fardin) on Google
★ ★ ★ ★ ★ Worst bank ever. Horrible app. Slow in person service. Inefficient customer service. The bank is incompetency personified.
What took the cake was, the bank wouldn't even increase my credit limit from $500 when there are other banks offering to provide 6 times that right off the bat.
Great way to lose customers.
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Adeolu Agbesua on Google
★ ★ ★ ★ ★ Great Service! Best Service! Natalia was really good at helping me open my NBC account, she gave me a friendly service.
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Andrea De Bernardini on Google
★ ★ ★ ★ ★ Amazing staff! I always find banking stressful, but thanks to Asha the process was the smoothest as possible. Thank you so much, you make me feel so welcomed!
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Susan Li on Google
★ ★ ★ ★ ★ Great customer service in the financial district of Toronto.
This location is nice and staff are very professional and courteous. They treated you like a family member or an old friend, and went beyond your expectation. I went there for a quick deposit , but ended up spending good one hour or more to open up a complete line of accounts to meet my full range of investment, lending and banking needs. Mary, the customer service manager was such a role model to her staff , she offered me to talk to an advisor (Kevin), who listened to me extensively and tailor made a comprehensive package. Best experience in the down town Toronto area with big banks and financial institutions are at every turn.
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Chuan Chee on Google
★ ★ ★ ★ ★ This is the first time i've ever been to a National Bank. This is the head office. I had very old AMEX Travellers Cheques. When I wanted to cash it, I found most banks won't cash them any longer!
with Google, I found out National Bank is the only bank in Canada that is still willing to cash them.
They had two tellers. One was on the phone. The other appeared after 3 mins and served the person in front of me. A few mins later, after the phone call was over, I was served.
She was willing to cash it but said it is not fair that the bank that issued it no longer honours it.
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Tova White on Google
★ ★ ★ ★ ★ We do not have a National Bank branch in my town so I drove into Toronto and walked into the King Street branch dreading that my transaction would be difficult/time consuming. Linda, Sr. CSR was so incredibly helpful. It took 3 minutes and she gave me her card so I could contact her directly to do a second transaction in January. Fantastic customer service!
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Babak Rasti on Google
★ ★ ★ ★ ★ One of the best customer services I have ever seen in any bank. Very friendly and professional staff. The branch advisor (Natalia), customer service manager (Mary) and representatives (Asha, and Lucy) all helped me with my banking needs and were really helpful and courteous.
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Paola Soria on Google
★ ★ ★ ★ ★ My experience at National Bank was very positive, thanks to Natalia Leite. She helped me opening checking accounts in both USD and CAD. She also facilitated services and helped me do banking while I was going through covid. The process was very efficient and the level of service was very professional. I totally will recommend her to my friends. Thank you Natalia.
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