NAPA Auto Parts - NAPA Newmarket
3.7/5
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based on 8 reviews
Contact NAPA Auto Parts - NAPA Newmarket
Address : | 360 Harry Walker Pkwy S Unit 4, Newmarket, ON L3Y 9E9, Canada |
Phone : | π +9898 |
Website : | https://www.napacanada.com/en/on/newmarket/store/1000249%3Fcid%3Dbusinesslisting%26utm_source%3Dgmb%26utm_medium%3Dlocal_listing%26utm_campaign%3Dlocal_listing |
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City : | Y |
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Nathan Jin on Google
β β β β β ONE STAR STILL BE TOO MUCH .
STAY AWAY WITH THIS TERRIBLE SERVICE !!!!!!!!
I should had took advice from previous reviewers. Avenue Motor Works's service is terrible and the parts they sell has no quality.
I bought one alternator with a life time warranty which they also said no negative feedback. After spending few hundred dollars to install it, turns out it is a defective parts. I had to pay again on the installation.
They said this situation happens often. Shouldn't they remind me at the beginning instead of telling me all good staff? If i know i won't buy.
This company doesn't deserve customer's trust. Your buying like a bet, depending whether you have a good or bad luck.
SO, BET YOU LUCK
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Zhiping Zhou on Google
β β β β β Great place! Couple of years ago I started to maintain my car... At that time I was very skeptical about my ability to find the right parts until I popped into a NAPA store and met Martin. This is honestly my go to place if I need any DIY help with my vehicle... Great customer service. Especially, knowing Martin for 3 years, he has been nothing but super helpful and informative... thanks for going above and beyond! :)
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Milan Stojanovic on Google
β β β β β Order some pulleys for a truck that I needed to get off my hoist the day before and Keith said theyβd be in the next at 12:30. Came in the next day around 1:00 and I was told they got shipped to the Bradford location and I was more then welcome to go there to pick them up. An hour out of my way. Plus the cost went up $175 from what I was told over the phone. And not to mention that Keith was extremely rude with me.
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David Lee on Google
β β β β β Honestly. If you are a small business. Take your money elsewhere. Avoid this company. I ordered a part to be picked up at a time they told me it would be ready. It wasn't there when they told me to come get it! The one employee basically told the other employee I wasn't a priority. And that is where there service ended. Honestly how does customer service go unchecked by management? Very poor service. Avoid this company.
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John Jewczyk on Google
β β β β β Good source for new car parts. Helpful and efficient staff.
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Karen Warner on Google
β β β β β Napa provides friendly, speedy service and the knowledge of Martin is so welcome. I always feel so thankful for all their help in getting the best possible parts.
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Doug Maxwell on Google
β β β β β I deal with NAPA on a daily basis. Love the people there. Martin has always been my go to guy! Great customer service, and he has a ton of experience in automotive, and just an all around stand up guy! Thanks for all your excellent hard work!
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Avery Anaheim on Google
β β β β β I highly recommend this company for their customer service! I recently spoke with Keith regarding an issue with my vehicle and parts I needed. He was very helpful and knowledgeable and was patient with my many questions. Itβs nice to deal with someone who knows what theyβre talking about and treats customers right! Again- thank you Keith! 10/10
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