Nanaimo Regional General Hospital
3.4/5
★
based on 8 reviews
Contact Nanaimo Regional General Hospital
| Address : | 1200 Dufferin Crescent, Nanaimo, BC V9S 2B7, Canada |
| Phone : | 📞 +779 |
| Website : | https://www.islandhealth.ca/our-locations/hospitals-health-centre-locations/nanaimo-regional-general-hospital |
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| City : | S |
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moya xoxo on Google
★ ★ ★ ★ ★ There is zero covid protocol. The people answering the phones are clueless. I’m grateful to the medical staff helping me. They were kind. Even though it took 10 hours of me suffering in a chair just to get fluids injected. But there was literally trails of vomit through out the hospital . It was actually disturbingly filthy there. And if you don’t have covid and are there you will then have it because the person next to you not social distancing vomiting in a baggy has covid. There was elderly people walkin around the covid encrusted hospital. Disturbing really.
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Ofelia Gersjes on Google
★ ★ ★ ★ ★ Once you get inside, the staff are absolutely amazing. Friendly. Clean. Smart. So incredibly wonderful. But What I really dislike, and have tried to make a formal complaint about, is having to walk through a cloud of cigarette smoke every. Single. Time. I have unfortunately been to the hospital a lot and there is so many ciggarette butts by the front door. Day or night, people are smoking outside the door. Its just awful when you are coming in and out with a baby. There are SO many no smoking signs all over the front court yard, but so many people still smoke here. I hope it is something to he worked on because everything else about NRGH Peds is so wonderful. Good coffee shop, great doctors. I can't praise it enough but the main entrance needs some TLC.
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Brian T Nickless on Google
★ ★ ★ ★ ★ Went to NRGH on January 22 2022. Wore my mask into the building . Exchanged my mask for a new one without arguing . Sat patiently until called to the desk . Answered their questions carefully without speaking over them . Showed them my CareCard when asked . Went into the orange section and waited patiently again . Got in to see the doctor after a ( fairly long ) reasonable wait . Asked and answered questions carefully . Thanked the doctor and left .
This is how you ( almost guarantee ) a good result when you visit the Emerg . Someone else arrived after me . Asked a question and was asked for her Vaccine Record . ( not vaccinated ) . Immediately started raising her voice and being rude to the attendant . The attendant kept trying to help this person and they kept getting louder and ruder . They finally stomped away out the door .
Which if these people is you ? Everyone I dealt with was polite , professional and well-prepared . I had a great visit !
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Jansait Qughondouqa on Google
★ ★ ★ ★ ★ Imaging and x-rays are amazing! In general all staff are really nice. Some are more helpful than others.
Emergency; depends on you luck but in general anywhere from 1-4 hours. And the quality of the doctor depends on your luck too. Nurses are all super nice.
Covid-19 procedures are ok. But still feels like so many people no social distancing. This should the norm even without COVID-19!
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denise hunter on Google
★ ★ ★ ★ ★ My brother is a patient in the hospital on 5 th floor. I have called several times to get an update and I’m either told to call back or no one answers. When I finally got to speak to the nurse she stated your not on the list. I told her my brother had put me on the list three times now. I live in Texas. I asked her to go to my brothers room to get permission again because he wanted me to get updates so he could understand his plan of care. I am an RN. The nurse stated no she was busy discharging a patient and told me to call back in a couple of hours. I asked if the charge nurse could get the permission again from my brother and the nurse stated no she doesn’t have time either and I don’t have time to talk to you bye and hung up. I called back to switch board and asked to speak to an administrator but she stated no one is here and started to raise her voice and said I don’t have time we are at 250 capacity and I’ll take your name and number which I gave and she hung up. What dreadful customer and patient experience service.
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Laura L on Google
★ ★ ★ ★ ★ Broke my ankle a week ago. Had to check if I needed surgery or not and get a new cast as my foot was not in a great position. Had the best experience at the cast clinic. Dr. Lowe was amazing. I missed the lovely lady that replaced my cast but she was also amazing. Great experience and looking forward to next visit with them
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Coleman Keon on Google
★ ★ ★ ★ ★ I was a patient at the short stay surgical ward January 21-22 for hip replacement. I would like to offer my highest praise to the nursing staff that took such great care of me. Not a stranger to hospitals in various locales I can state without reservation that these three nurses were exceptional and clearly a step above any level of care previously experienced. VIHA and the citizens served by this hospital are fortunate to have such individuals on staff.
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Brian Castle on Google
★ ★ ★ ★ ★ I had a very bad accident with a skill saw to my right hand last November seriously cut all fingers except thumb and little finger was almost off. To date the service I have had at the hospital is unbelievable great. Very caring and punctual always explaining procedures to me it made me feel cared for when going through the operations I had and the appointments were quick and very helpful. I agree we are short on staff but I didn’t notice that at all so count ourselves lucky to have wonderful hospital and staff taking care of us when needed
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