Mylen Custom Kitchens

Name: Mylen Custom Kitchens
Address: 33 Park St, Chatham, ON N7M 3R2, Canada, M, Canada

3.4/5 ★ based on 8 reviews

Contact Mylen Custom Kitchens

Address :	33 Park St, Chatham, ON N7M 3R2, Canada
Phone :	📞 +999
Website :	http://www.mylen.ca/
Categories :	Cabinet maker ,
City :	M

Best Cabinet maker in Canada

S	Susan Agnolin on Google ★ ★ ★ ★ ★ You really don't my review at this time. I will give a review when all my issues are corrected and I become pleased with the job done. Not even the least bit happy with any aspect of this company.
D	Dr Kadri (BSc[H], DDS) on Google ★ ★ ★ ★ ★ Mylen is a first class cabinet maker. We designed our whole house with Colleen, she is absolutely fabulous. If you want a Pinterest-worthy kitchen, make sure you order you cabinets with her, she will guide you through the whole process. This was our first house and she was a true professional making sure we received excellent value for the work. We’re lucky to have met her.
N	Nichole J on Google ★ ★ ★ ★ ★ Cabinets started peeling paint 2 years after I had them Called to inquire and had a hard time getting service. When they came out they asked me to show them how I open my cabinets. They proceeded to tell me I opened them wrong and should only use my pinkie finger. Therefore they said I was the cause of the problem Also stated I must be cleaning them wrong. Wear and tear should not occur after only 2 years. No warranty coverage for it either. * Update: Mylen just phoned me out of no where because they were concerned about the negative review. I received new info....they are now telling me they tested my cabinets and found an 'unknown' chemical on them that has to be from me that caused the paint to wear. They cannot identify the chemical and said it is IMPOSSIBLE for it to have come from their end. Let me clarify; they removed one of my cabinets to test it and the provided a replacement cabinet....well is it not funny that the new cabinet is the only one that has not wore. When I stated that that was evidence that there could be an issue on their end they denied it. Keep in mind I have cleaned this cabinet with a cloth and water the same as the rest and yet the entire original batch has worn. The phone call came out of no where and was quite upsetting. I asked if they were calling because they wanted to now stand by their product and that was not the case. They were only concerned about the google review. Shame on them!!!
l	loriculver1 on Google ★ ★ ★ ★ ★ We had cabinets for our kitchen custom made 6 years ago. I have called complained also paid them twice to come fix my chipped cupboards 2 of them the exact same spots This began within the first year and we do not have kids. Where it’s located it’s impossible that it was hit hard like they will tell me since the only thing we put in there is bread. They are still chipped because they should of been replaced by them. Our had earned money we spent makes me very sad and not pleased. I would not recommend then to anyone. I now have to drive to Chatham and pick up some touch up paint hoping it will look better even though those chips will still be there. This definitely is not a new problem it’s been 6 years!
N	Nick Leclerc on Google ★ ★ ★ ★ ★ I had used them for my original build (3 bathrooms, 2 kitchens and a pantry). Want to build an entertainment unit in the living room now. Called 2 months ago and was told that yes they can do it. I just had to have a designer get me a quote. I waited and waited and didn't get a response. Went in to the showroom on March 2 2021 to make sure they information was correct (phone# address etc), and didn't get a call from the designer. Called again on March 23rd to see when the Designer would call and was told she never got the notice. Got a call finally from the designer on the 24th and was told they couldn't take on anymore work at this time and to call back next year!!? I am not EVER going to use this company evet again. What a waste of my time. Now have to start from scratch again.
M	Marco Rodrigues on Google ★ ★ ★ ★ ★ We had a custom bar built and we waited forever and then when they called to deliver they didn't have the right pieces. They didn't cut out holes for my electrical outlets per design that I had to reschedule my electrician. One of the countertops wouldn't fit down my stairs (why they didn't know this in advance when they designed my bar is beyond me), so they had to take it back and cut it. Where did they put the mitre cut? Right where my sink was to be delayed per my design which they made. Now my sink isn't where we asked. Still waiting for the second level of my countertop which is going to take 2-4 more weeks because they messed up another cut. Then I respond to them with complaints and they either blame me or ignore me completely. It's been 3 days since my last complaint. Horrible customer service.
S	Scott Frezell on Google ★ ★ ★ ★ ★ Highly recommend Mylen. We just completed a house build and they were fantastic to work with from the design of of our kitchen and vanities all the way to their installation. In particular Joanne was attentive and detail oriented. They have also been great about a return call to make one minor adjustment. A great company to deal with! Would totally recommend the company to anyone looking for cabinetry etc...
M	Mathew Hedden on Google ★ ★ ★ ★ ★ We are very happy with the excellent service we received from Mylen. The Cabinets look amazing and the quality is top notch. Even with Covid delays (not Mylens fault) we still managed to get the kitchen done before Spring. We contacted Mylen last September(2020) and our designer Sarah was very understanding and provided us with many options before we settled on our forever kitchen design. I would recommend Mylen 100 times over. Thanks again for everything, Mylen!