Muskie Jake's Tap & Grill

3.5/5 based on 8 reviews

Contact Muskie Jake's Tap & Grill

Address :

550 Stone St S, Gananoque, ON K7G 2A8, Canada

Phone : 📞 +8
Website : http://www.muskiejakes.com/
Categories :
City : G

550 Stone St S, Gananoque, ON K7G 2A8, Canada
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Cheryl Rowsell on Google

Dined in, sat on the patio..great veiw of the River. Staff was friendly and accommodating. Food was great. Thanks for serving our large group/family. See again
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Bruce Topping aka. Captain Fantastik on Google

Our hamburgers were poifect. Service from Tracey was superb. She is a gem. Very attentive but not intrusive. Our experience pre-theatre was 5 star.
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T A on Google

Don't order the seafood pasta all it is is a large plate of flavorless pasta. I found 4 tiny pieces of seafood in my dish. 1 small shrimp, 1 small piece of calamari and 2 parts of mussel or oyster, too small to identify. The bread served with it was also blah. For the price it is a rip off!
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pauline breyton on Google

Live music way too loud + 2 hours waiting for our food + food not great = a very bad experience. We asked for something to eat while we are waiting after 1h30 (like bread) and they told us « sorry we don’t have anything » (whaat??) - plates were served all around us on a weird chaos…ended with raw fish, not so great pasta and a headache… had to request a gesture for this non sense - really don’t recommend this place - sorry…
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JV JV on Google

Stop over to have our lunch today..I had a meat pizza and it was good 1 orderand is good for 2 ( I share mine) and others had a shrimp salad, and and fish and chips and ofcourse, a beer and a bottle of wine.. a must go place overlooking the port city cruise of Ganogue..patio is a wonderful place to by stand with friends, family and loved ones.
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Ken Bouchard on Google

In hopes this will help this restaurant become aware and have a chance correct what led to my poor experience. I went there with my family to support local business. I ordered the beef dip ( piled high) with fries. When my dinner was placed in front of me I immediately said to our waitress I’m missing fries. There were only 18 I had to count them sorry but it was the smallest amount of fries I’ve ever been served. She looked at me and ignored the situation. These were not fresh cut but frozen that only makes things worse. The beef on the sandwich didn’t even come to the edges of the small bun. And at best the beef was a half inch high in the centre.. That honestly can’t be considered “ piled high”.the other members of my family that had the same order at least faired a bit better in the fries department. My cousins husband had a chicken dish that was to come with roasted potatoes I believe but came with the same frozen fries again. He faired better then In the fries department. My cousins son had the beef dip and asked for salad. But when the meal came surprise fries. And yes he even faired better than I again in the fries department. On a stronger note at least our server had a smile. In summation the food was mediocre at best. And has left a bad taste in my mouth. Here is the kicker. I went to this restaurant last year and the service was alright and the food was disappointing. So I will not go Muskie Jakes again. I tried twice and gave them the benefit of Covid last year. Their is no excuse for this year. I hope this is taken as constructive criticism and they make the necessary changes for their customers and their for their success.
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Joseph Wong on Google

Just about what you'd expect from a pit stop at a restaurant in a small town. Wait staff was friendly and accommodating. Nachos were sufficiently fully loaded. Only two tables were being served during our lunch, so things were calm. Place had a nice patio and view but it had been thunderstorming and we couldn't use it. Missing the 5th star only because food quality wasn't anything to rave about, but it was still good and satisfying.
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Jevin Ramjattan on Google

We intentionally passed into this place for a "pit stop" from Toronto to Montreal. I found out about it from a blog online about the "best restaurants in Gananoque". (Spoiler I don't think it's one of the 'best'). I'm not here to berate you or make you look bad with a negative review. I'm just stating facts. And this is not my "opinion" as you said to other reviewers. It's more like areas of improvement. I really wanted to like this place. The location is really nice on the water with nice views. The music and ambiance was nice. I went in April so obviously not peak season. And not busy. Only one other couple in there. So that goes to say that we didn't have the wait time or rude staff problems others had. Our waitress was really nice, did what she had to do, took our orders, asked if we were good etc. So of course we tipped unlike some other reviewers who didn't. I believe the problem with this place is not with the waitstaff. 1. The entire place needs some sort of upgrade/renovation. Booth seating was dated and worn. Dirty. Clean the place. Change the upholstery/furniture. Toilet was dirty and everything you have to touch (no automatic taps) door you have to pull to open. Kind of gross in COVID times. 2. Food: Meh, I expected a lot more from this place. The menu is diverse I guess. A lot of variety to choose from. But definitely not gourmet and barely meeting the pub food quality standard. I feel like if you upgraded your menu a little bit more it could go a long way. I get it, you are trying to save on costs. But frozen fries? I had the avocado chicken sandwich. The chicken seemed like a fake ground up chicken patty not even real chicken breast. So probably frozen. It tasted good, like not bad or horrible, just more like fast food good, not pub or restaurant good. My wife had the chicken supreme. OMG we were SHOCKED that all she got was a scrawny wing hahahahaha, we actually laughed. Chicken supreme is usually breast. Talk about cutting cost. I'm not a chef but I know what good food could be - and doing a little more in terms of quality with your food could go a long way. Since it was dead (not busy), not sure what the turn over is on the food there and what you're doing to ensure we are not being served stale or spoiled food. We got a glass of milk for my toddler kid, the glass was stained and had some black fingerprint/muck on the outside. come on, that was a bit gross so at least wash your dishes properly. The local tap beer was good even though there not much choices. I was reading some of the negative reviews and the responses by the owner. I get it, some of the patrons may be complaining short stay tourists, and I get that it's COVID times, but some of them have valid points and the responses from the owner are sometimes too defensive and sometimes acusational. Just take the feedback and apologize. Saying "I'm sorry you feel that way" is not an apology - even if you don't agree with the customer. If you know you are understaffed ramp up staff in summer time.

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