Mountain Gems Ltd
4.5/5
★
based on 8 reviews
Contact Mountain Gems Ltd
| Address : | 4611 Hastings St, Burnaby, BC V5C 2K6, Canada |
| Phone : | 📞 +9888 |
| Website : | https://www.mountaingems.com/ |
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| City : | C |
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Michelle Floris on Google
★ ★ ★ ★ ★ Wow. What a great store. I had an excellent experience today. Super knowledgable, Super helpful staff. Gorgeous high end crystals and plenty of lower prices as well. Came for the silver and gold wire.... Stayed for the crystals!
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Irene Leung on Google
★ ★ ★ ★ ★ Unscrupulous merchant! Very disappointed. This is my third time shopping in this store, but I just realized that they mix bad quality quartz with some expensive quartz.
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Dolruthai James on Google
★ ★ ★ ★ ★ I m a regular nice client who bring business to this Mountain gem shop all the time as I do love stone so much. My husband alway got me gift cards for this place as he know I do love this shop. I have been found few staff not very friendly except the man & senior women. I had a bad experience today Jun22/21 with the younger staff( there was 2 staff) . I spent $103.66 ( which expensive) but got the bad service!
She did not have good customer service. Not friendly , She charged me the over price for the stone cage so I went back and asked for the right price but she said “ I don’t know” without said sorry .but she gave me cash back.
Unfortunately , I had bad experienced made me feel bad and does not want to bring business to this shop again.
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Calvin MC on Google
★ ★ ★ ★ ★ Super personable staff and a variety of materials and equipment available. 10/10 Would recommend if looking for anything around making jewelry or stones.
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Aida King on Google
★ ★ ★ ★ ★ Took a ‘Casting on a Budget’ class conducted by Kerry Anderson and loved it! It was my very first jewelry class and I learned so much in two days and was able to produce several finished products that I love.
The store’s staff are extremely knowledgeable and helpful. Definitely a great place to go for unique natural gifts.
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Nicky McConnell on Google
★ ★ ★ ★ ★ I actually can’t believe the fantastic service I received today. The gentleman that helped me measured every single stone I bought so they would be suitable for my project. As a person just starting out in the jewellery fabrication world, I often find myself intimidated or feeling like I’m asking too many questions. Not the case here. This will 100% be my go to place for stones.
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Daniel Justice on Google
★ ★ ★ ★ ★ Took the beginning silversmithing intensive weekend course with Robin and couldn’t be happier! I almost didn’t go, as I had last-minute uncertainty if this was really something I wanted to do, but I’m so glad I went through with it. Robin was a patient, informative, and skilled teacher, and the store staff upstairs were excellent and incredibly helpful. I ended up making a ring and a pendant that I was really pleased with, and I think I’m going to carry on with it. The whole experience was so encouraging and engaging, and both instructor and staff were excellent.
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Ling Leung on Google
★ ★ ★ ★ ★ I have made purchases a few times, even just buying some small zip lock bags to organize my necklaces, their services was good and respectable.
I was quite surprised yesterday that they sell tarot cards. I strongly recommend people who had bad experiences to talk to the owner and resolve any issues, I am sure they are more than happy to turn your experience into a happy one :)
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