Mississauga Physiotherapy and Orthopedic Center
4.2/5
★
based on 8 reviews
Contact Mississauga Physiotherapy and Orthopedic Center
| Address : | 33 City Centre Dr Suite 420, Mississauga, ON L5B 2N5, Canada |
| Phone : | 📞 +8977 |
| Website : | http://www.mississauga-physiotherapy-orthopedic.ca/ |
| Categories : | |
| City : | B |
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Jamal Moses on Google
★ ★ ★ ★ ★ I was treated by Dr. Bill Manolopoulos for two tears in my shoulder rotator cuff and one in my bicep. The surgery went well and I was back at work, performing regular duties, in under three months. The physiotherapists provided me with excellent follow-up care and attention. My coworkers could not believe how quickly I recovered. One had taken two years to recover from the same surgery. The front desk staff is always polite, professional, and very accommodating to my schedule. I am very appreciative and very pleased with the excellent care I've received here.
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Karim Kamal on Google
★ ★ ★ ★ ★ This review is regarding Dr. Levesque's Assistant, and not the good Doctor himself.
I still haven't had the chance to meet with Dr. Levesque; however, my over-the-phone experience with his Assistant is what I label as 'emotionally abusive' to say the least. She was rude, condescending and used unwarrantedly aggressive language with for no apparent reason.
She interrupted me twice and used terms like "Listen...listen....You don't just call and say you're following up on an appointment when none was given to you. We are the ones who call you to tell you the appointment" and "This not the way how work here".
Granted that I was given incorrect information by my family doctor office to call Dr. Levesque office to 'follow up' on 'my appointment', while missing to mention that I should be actually following up on the status of the referral instead. A piece of information that wasn't made clear to me.
However, this still doesn't justify the Assistant's behavior, especially that I was polite, inquisitive and used completely 'neutral' language. I felt really upset after the call and the more I play it back in my head the more I find it frustrating. Is this how are patients are supposed to be answered? even if they mistakenly asked for the wrong information?
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Moustafa Al-Uraiby on Google
★ ★ ★ ★ ★ Amazing staff and very helpful. Had a left shoulder ligament repair surgery and they helped a lot in the past few months to reach full recovery. Highly recommended.
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JW on Google
★ ★ ★ ★ ★ Just in to see Dr Levesque this week. He took me right on time and was so personable and not rushed. Was such a good experience.
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Jason Buchanan on Google
★ ★ ★ ★ ★ Usually busy but worth it. Very professional, organized and clean. Staff are fantastic!
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satbeer brar on Google
★ ★ ★ ★ ★ I have not even met the doctor yet, just called to book an appointment. The lady I talked to (Dr. Levesque’s assistant ) was so rude. I clearly mentioned that I was looking to book appointment but need to check on the referral first, if it was received by their office. First of all she mentioned angrily that she could not hear a word i was saying. I spoke bit louder and gave her all details. She seemed bit frustrated, then after sometime she said I cant find anything. I repeated my ques of referral then she was furious saying ‘ next time you call u need to tell me its the referral not the appointment you talking about’, although i had mentioned it to her in very beginning.. in case she missed it, there was no reason to be disrespectful over this… now i m rethinking about whether to visit this office or not. I can’t imagine a person who is first point of contact for a doctor is so unprofessional and rude. Person in such job must be patient and respectful, otherwise they cause places to loose business. Now I do want to see Dr. Levesque but hesitant due to this unprofessional lady.
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Diana Le on Google
★ ★ ★ ★ ★ I recently had a massage here and the registered massage therapist and the staff were wonderful. They were able to help with insurance billing, and Winnie (the massage therapist) was able to treat the issues I had and also address problem areas that I wasn't aware of previously.
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hua lulu on Google
★ ★ ★ ★ ★ I am in my 50s and I had my right shoulder injured in Dec 2020 for unknown reasons. I could not raise my right arm from front nor side ways. I could not reach my up cabinet to get dishes. I felt so gloomy for a few months and MRI report showed partially tear. I also did try other physiotherapy but did not get any better. A family member of mine recommended me to try Mississauga Physiotherapy and I did start my treatment with Michelle, DJ, and Mark. I did not see big difference in the beginning but I did notice that they have a dedicated team to guide me for physio exercises. After a few weeks, I noticed improvement on my shoulder in May 2021 and I realized how important the daily exercise was in order to cure my shoulder. Michelle recommended me to decrease the number of appointments but continue to do exercises every day, which I did. By Oct 2021, my shoulder was recovered by 99%. I burst into tears when the first time I raised my arm to 90 degrees! I was so happy that I made the right decision to visit Mississauga Physiotherapy. Lessons learned: finding the treatment that suites your situation is the key; doing the right exercise every day is crucial; stay positive and better days are on their way!
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