Milwaukee Tools - ON L4K 3L8 Unit
4/5
★
based on 8 reviews
Contact Milwaukee Tools
| Address : | 140 Fernstaff Ct, Concord, ON L4K 3L8 Unit, 4, Canada |
| Phone : | 📞 +88 |
| Postal code : | 4 |
| Website : | https://www.milwaukeetool.com/power-tools%3Fproduct%2Btypes%3Ddrills |
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A.J on Google
★ ★ ★ ★ ★ There such b.s can't get anyone on the phone about the issue with my tool. No one picks up , no one calls back. I will never buy Milwaukee again seriously other tool manufacturers can be better than this. Big red is failing.
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Chris on Google
★ ★ ★ ★ ★ Quick turnaround time and great customer support. Sent in my Mitre Saw to be serviced and was sent a brand new saw to replace it. They stand behind their products
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NOH HYUNKYOON on Google
★ ★ ★ ★ ★ The service center charges for repairs even though the warranty period is long enough. Also, my crew has used about 50 Milwaukee tools for the past 4 years, but never received a warranty repair. The Milwaukee tool is easy to use, but it often breaks down. Currently, the repair cost is expensive, so I returned my tool, but I return it like the picture without assembly. it doesn't make sense Now I don't want to be fooled by Milwaukee's false warranty again. Only use Milwaukee for 6 months and replace it if it breaks down. Warranty doesn't exist.
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Josue V on Google
★ ★ ★ ★ ★ Horrible service, I brought my M18 fuel impact driver and hammer drill for service. My impact was running even after I let go of the trigger but would slow down. The hammer drill would just slip under the hammer setting. The guy started off by lying that it wasn't still under warranty. It says 2018 on it. He said they count 2018 as a full year than go to 19 20 21. I'm like first of all that is not how you count years. Another thing that would make four years. Than he tells me ok we can take your tools but no guarantee we can fix it. I'm like ok, well please try. They call me said they can't fix it because it would cost more to fix than it would to buy new. I'm like well it's still under warranty. The guy tells me "only under manufacturing issues. Not normal wear and tear". So am I not supposed to use it in order for the warranty to be good? This is a scam. To make things worst when I pick up my tools they tell me they looked at it but couldn't put it back together because of liability issues. So now my tools are garbage, they use to work but had small problems, but now it's just pure garbage. To make things worst they only have one spot to repair your tools and if you live anywhere other than Concord, you're screwed. Probably the worst experience I had in my life and Milwaukee is to thank for. I'm done with Milwaukee. Overly priced with a warranty that doesn't do any good with only one far location. Milwaukee is trash
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mike phair on Google
★ ★ ★ ★ ★ purchased this for our facility to use during covid, product worked well for a month, after the first two weeks I purchased a second one, wish I hadn't. the first one stopped working, sent it to the "warranty" warehouse. waited weeks and didn't hear anything... by this time the second one stopped working so I sent that one too, when I finally reached someone they told me something is on back order, and left it at that..... when the first one finally came back it was leaking everywhere, so back to the warranty warehouse.... again waited weeks and heard nothing, I continued to call the warehouse 6 times before I finally got a hold of someone, he explained that they were overly busy, fine it is what it is. After waiting approx 2 months I finally received the first one back, it works now for the most part although sometimes you have to shake it around to get it to kick in...… 3 weeks later I finally got the second back, just had a note "hose damaged not a warranty item". This was most frustrating because the hose isn't the issue, the fact that it wont turn on or run even with a new battery in it is the problem..... so I took the hose off the "working one" to try and troubleshoot it for myself and same thing.... wont work at all.... so much for a warranty!!! so now we are out over $1600.00 and I'm left with one hunk of plastic that barley works, and another useless plastic paperweight. also when I called the warranty dep't they said "leave a number and ill call you back" that was over a month ago and I'm still waiting!
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Jason Maclean on Google
★ ★ ★ ★ ★ I've been using milwaukee tools for more years than I can remember. I can't believe some of the negative reviews on here. This service center has taken care of me every time and I would highly recommend. I've had tools either repaired or replaced every time at no charge. Also, red is faster than yellow.
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Drew Tyrrell on Google
★ ★ ★ ★ ★ I'm a Milwaukee guy. Just thought I'd get the admitted bias out of the way early. BUT My circular saw, in great shape, minimal use, suddenly stopped workin'. Very disheartening moment... Went through their online process to get a shipping label printed (at their expense) right from their website. Was sent to a relatively local Milwaukee Repair location and seen in quick fashion. Inspected the part, duplicated the issue, and without hesitation replaced it with a brand new saw. Even sent me my blade back! (Yeah, I forgot to take it off...). Anyway, great experience from start to... I guess that's ongoing. To everyone in the Mississauga repair location, thanks!
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Mark Amador on Google
★ ★ ★ ★ ★ Top notch service and customer support. It is one thing to know how to service tools and another level to engage, explain and make your customers feel understood. Rock is great at the front counter and his experience shows. Need help with your Milwaukee tools? This is the place to go. Highly recommended!
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