Mike Cloutier's Reliable Appliance Repair

Mike is a dying breed. The other local appliance repair businesses wanted us to commit to their evaluation fee so they could surprise us by over charging for a simple job. What Mike cares about is customer satisfaction, even if you're not a customer! We had an issue with the pump in our washing machine until I spoke with Mike. After I explained the symptoms he told me that it was a simple fix I could do myself, quickly ran me through it, and that was that. Mike saved us a lot of money, as we were initially going to use one of these shady places who refuse to estimate costs before they get you on the hook for their fee. When something goes wrong that actually requires a repair man, you'd better believe we're calling Mike Cloutier, and if you want service from someone who cares about more than just your money you will too.

My double door Whirlpool fridge started leaking, so I called a couple local appliance places, and none could service that specific model. I then called Whirlpool directly, and they set me up with one of their contractor's. The soonest they could come was 3 weeks. I also Googled the company they referred me to, and they only had 1 star reviews across the board. Since my floor is hardwood under the fridge, and it was dumping a lot of water, I couldn't wait 3 weeks and so kept calling around and eventually found Mike Cloutier. I contacted Mike and left a message after business hours. He was kind enough to respond by text the next day first thing. I explained the problem and sent him pictures of the fridge. He told me that it wasn't a fridge he serviced, but he was pretty sure he knew what the problem was. However, he said he wasn't a 100% sure, so he thought I should try and find someone who could definitely fix the problem so as not to waste my time or money. I explained no one else was willing to try, and that Whirlpool themselves wouldn't come for weeks. He told me he would try if I really wanted him too, but since the fridge is built in, he said if the problem was in the back, he wouldn't be able to fix. I should also mention that he was 45 minutes away, and only did this as a favor to me since I couldn't find anyone else. The company Whirlpool referred me to wanted to charge $130 to just come look at the problem. Mike gave me a very reasonable price beforehand, and said that's what it would be to fix. He researched the issue before he came, so there was no gouging or assessing the problem and then coming back again for the real work. He came as promised and fixed the problem quickly. Really nice, upfront guy. It was a real pleasure doing business with him, and I can't recommend him enough. It's been hard getting service people to come fix issues during Covid-19. So, it was great for someone to actually show, do the work well, and charge a fair price.

I have used Mike Cloutier's Reliable Appliance Repair for many years. Mike always provides 5 star service. He is honest and professional. I recommend Mike for all your repair needs. I once called Mike regarding my Samsung dryer. Mike asked me some questions about what it was doing and he was convinced that the dryer did not need a repair, that it was a venting issue. He recommended a local company that cleans or replaces vents. I called the company that Mike recommended and they installed new venting. Mike was right. So very honest and the other repairs he has done have lasted a long time.

We contacted Mike to come fix our screaming dryer. He was responsive to our repair request, knowledgeable about the problem, he had the parts on-hand to fix the problem efficiently, and was very reasonably priced. We are happy to support local and not send a perfectly good appliance to the landfill. I would highly recommend Mike for your appliance repair needs. Thanks Mike!

Remember service? When people came when the said they would and cheerfully did what they promised professionaly? Our fridge quite 10 days before Christmas. Mike diagnosed the problem over the phone after asking me a few questions, and projected one or two day to get in the parts (on an older model GE) and make the repair. He was in touch several times by text message with updates, arrived exactly when he said he would and quickly repaired the fridge. All was completed in the realistic time frame he had suggested. I would highly recommend him for repairs to any home appliance. Top quality work at a very fair price.

I am glad I met Mike. He is one of those Old School repairman who shows up on time, delivers professional work and charges a fair price upfront. I needed him to replace my drain pump assembly in my 10 year old washing machine. His work is exemplary and my washer is performing well right after the repair. Thanks Mike.

Fast, professional and accurate fix. Did not hesitate; knew exactly what he was doing. Clearly has a lot of experience. Good value!

If you are in need of an appliance repair, Mike is your guy. He is very kind and professional, and also very knowledgeable and very fairly priced! We will call him for any and all appliance repairs in the future! Thanks, Mike!