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JOHN BASTEDO on Google

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Guido and Jenn were both helpful and pleasant. I took my Lexus in for major repairs and general maintenance. The work was done promptly and reasonably priced. I then took my Ram 1500 in for service and this was also completed satisfactorily. Their mechanics seem to be knowledgeable and efficient. All work was completed within the promised time frame and all additional work needed was only completed after consulting me. An overall positive experience. I'll post follow-up after driving the vehicles for a while.
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Simran Sidhu on Google

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It was a great shopping experience with Parth at Midas. Excellent customer service and best prices in the city..
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Terrance Richard on Google

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I ONLY still go here for warranty on parts previously installed and because I live close to this location! Service is fast and always a problem after! I have difficulty feeling good about the quality of the service I receive. I seem to have to go twice to get it done right. I wonder if is just me? How does this happen so often? Their friendly and mean well but .... added 2 stars from previous review.
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Melisa Ramkissoon on Google

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So what started with a routine oil change, ended with a damaged engine and a $6000 repair. The oil was changed, not enough oil was put in the car. Engine light came on, joe misdiagnosed it, I ended up having to change parts that didn't even need to be changed. Just to have my engine completely die because of the negligence on their part. The owner of this place Stephen, said he hated dealing with customers. I ended up having to pay for the repair myself. After speaking to people in the community I found out that many people had bad experiences with this location (i.e wheel not being screwed on properly, claiming a person needed brakes done when they didnt, its also known for upselling)
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Samantha Watkis on Google

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I had muffler issues. Called and Jen had great customer service. I forgot the name of the gentleman that worked on my car but he was amazing too. Walked me through everything
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divya chopra on Google

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My experience at 1707 Queen street E, Brampton location was awful. I left my car at 11am for oil change. The lady, Jennifer said i will only get it by 3pm and will be contacted once done. I was okay with the situation, since i acknowledged it was busy. Jennifer called me at 3:46 pm and then 3:55pm saying your car is ready and we close at 4pm so pay over the phone, we need to go home. I was shocked since i was far and it would have at least taken me 20 mins to reach the shop. She said that i can leave the key inside your car as we need to go home. There was no information provided to me that your car is being serviced now, so please be at the shop by 3:30pm, but rather a call at 3:55pm saying- PAY over the PHONE, WE NEED TO GO HOME! Ridiculous service! Jennifer is so rude and had zero professionalism. I informed her that my car won't even lock, if you leave the keys inside. She said, well hurry up then, as we have to go home. When i reached, my car was open with the keys inside my car. They have 0 sense of responsibility with poor customer service. I can't believe people with such attitude are working for Midas. I was waiting to be contacted in advance about my car and not at 3:55PM. I have saved the call logs since my car was left abandoned with 0 sense of ownership by Midas as i relied on them for service. Also, my car has 3 dents on the hood. It looks like someone dropped something heavy on it. I believe due to the mishandling by their service guys, they thought to call me at last and leave my vehicle abandoned.
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Nikki K on Google

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Absolutely amazing service. Highly recommend this place to anyone for all your car repairs. Staff is friendly and knowledgeable and prices are great. 5 stars everytime. I take all my family's cars here!!
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Michael Brewster on Google

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Gino, Jenn and the whole team did an exceptional Job on the vehicle and with the service provided and offered. The vehicle is a winter beater and they appropriately serviced and advised me about the condition and ROI on the repairs with a saftey perspective. I will go there again with additional maintenance and repair work! Car runs better than ever! Thank you!

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