Michael Hill Sunridge Mall
3.9/5
★
based on 8 reviews
Contact Michael Hill Sunridge Mall
| Address : | Shop 263 Sunridge Mall, 36th Street, Northeast Calgary, AB T1Y 5T4, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.michaelhill.ca/stores/michael-hill-sunridge-mall |
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| City : | Y |
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Angela Hartwell on Google
★ ★ ★ ★ ★ We have spent thousands of dollars over the years at Michael Hill. Never had an issue before. Yesterday was the worst customer service experience we have ever received. The sales person we were dealing with called me a liar about the cost of an item I had purchased in the past.. she would not pull up our sales history to verify. Long story short, will never support their business in the future.
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S Harrison on Google
★ ★ ★ ★ ★ Purchased a necklace extension from this location a month ago and the clasp failed. The first person I talked with couldn't be bothered to help, told me to go next door, because I hadn't purchased the service plan and it would be quicker. So I walked over to another staff member and they were great, in under 5 min she had it fixed and I was out the door.
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Hazel Henselmans on Google
★ ★ ★ ★ ★ Went to buy earrings for my daughter, lady behind the counter was extremely helpful. I have bought several items there for myself and I am extremely happy with the service and items I bought.
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Amber kruse on Google
★ ★ ★ ★ ★ Selena is such a doll. I recommend going too her for all your jewelry needs. Very accommodating and sweet lady! Thank you for helping me pick the perfect gifts for my mom!
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Lam Le on Google
★ ★ ★ ★ ★ Awesome customer service from Pramjeet. She saved me for a gift idea when I was in a pinch. I would shop here again and recommend to friends and family.
Thank you to the staff at Michael Hill.
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shifa al fatihaa on Google
★ ★ ★ ★ ★ Did a lot of shopping as its a festive season and there is huge sale on a lot of good items. But, what was outstanding at MHJ was the customer service and that warming and welcoming attitude is what one always receives there. Specially, at this time of year there was higher volume of staff present at the store and each and every person was super nice and welcoming. Sue (in the photo), helped me find what I liked and suited me best. I can't forget her impression of giving smiling gesture and smart suggestions.
They showed items without me having to wait, gave extra discount and also offered to clean all my rings (bought from MHJ and also those which were bought from different stores), in fact they complimented me on the rings which were bought from a different store and were gifted by my husband years ago. That shows genuine care that they have, which makes their customers be pleased with them and causes them to continue to come back to them. Kudos MHJ! Continue to keep that heart winning attitude towards your customers!!
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Michael Jefferson on Google
★ ★ ★ ★ ★ I ADVISE EVERYONE TO STAY AWAY!
Please do not waste your money with this company! It is crucial to be educated on the quality of diamond you are buying. They sell extremely low quality diamonds for an exceptionally high price.
It is best to do some research prior to shopping for a diamond. If you ask for the diamond specs and compare on the quality spectrum, you'd be surprised! I have had numerous headaches dealing with Michael Hill, SAVE YOURSELF THE TROUBLE!
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T. Rose on Google
★ ★ ★ ★ ★ I honestly believe that this Michael Hill location is the best one in the city. As others have mentioned below, Selena is a sweetheart and works hard to make her customers happy. The other young woman who works here is also very kind and offers prompt and straightforward service. I docked a star due to a male staff member (who wasn't helping me at the time) helping another couple with his mask pulled down to his chin during a recent visit. With these present uncertain times, we can't help but be a little more mindful right? The two women who helped me were always following protocol though and made me feel very safe and comfortable.
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