Michael Hill Kildonan - Winnipeg
3.6/5
★
based on 8 reviews
About Michael Hill Kildonan
Our Price and Quality Commitment. All discounts quoted are off the list price for that product. Products are likely to have sold below the list price in stores prior to the discount offer because we pride ourselves on always being competitive.
Contact Michael Hill Kildonan
| Address : | 1555 Regent Ave W Shop T41A, Winnipeg, MB R2C 4J2, Canada |
| Phone : | 📞 + |
| Postal code : | 2 |
| Website : | https://www.michaelhill.ca/stores/michael-hill-kildonan |
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| City : | C |
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Billy B on Google
★ ★ ★ ★ ★ Bought a piece of jewelry from them less than a year later it needed to be repaired.... the charged me for it..
. Really? Less than a year old?
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Orlando Gramollie on Google
★ ★ ★ ★ ★ I order a necklace from them, they say I'd get it within 10 days. A month later I get it, and it looks horrible, nothing like it looked like when they showed me on their monitor. So then I had to wait another month for them to fix it. All that over a simple necklace with 3 initials on it. Of course, they try give you the illusion that everything is fine and dandy with those smooth talking salesmen. They always say they'll call right back, but they must've only called me twice during the whole two months, I was always the one calling them! And then when it finally arrived, they never called me, I walked in to check if it was there and it was. I made the mistake of paying for the necklace in full right when I ordered it. Once they have your money, they don't care about anything else. Michael Hill is a selfish, unreliable business, and I'm never going to deal with them again.
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Cindy Vermette on Google
★ ★ ★ ★ ★ Nicole was very nice and accommodating when a mix up occurred while getting my bracelet repaired. She was very helpful and professional and certainly went the extra mile.
Great Customer Service!!
Thank you Nicole!
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Courtney Peters on Google
★ ★ ★ ★ ★ Pretty awful place to buy your jewelry.... It is quite pricey compared to every other jeweler on the market. The quality of most of the rings my fiance and I were looking at seemed to be lacking. There is one or two nice people, but the rest of them are just rude and judgmental. I called and asked a question, got an answer.. which then someone told me later was wrong, and then I was told later that THAT person was also wrong. Nobody is trained or knows what they're doing. Only saving grace is that after filing a huge complaint, the store manager took me for coffee at second cup to talk about what happened and try to rectify it.
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sam samo on Google
★ ★ ★ ★ ★ Obviously, must of the customers here didn't grant you more than one star because of so many reasons, disrespecting, ignoring, insulting, and humiliatingly clients, giving them the worst shopping experience possible, regardless the bad products quality comparing to the high prices.. These all are because of the sources..When you as a company hiring non correct individuals in non correct positions what more you could expect ? when you have the worst managers with the worst demonstrated working history , who got kicked out of their previous jobs to be hired in your team as superiors, shop managers, and regional managers with ZERO JEWELRY INDUSTRY SKILLS and backgrounds, as many of them used to be waitresses or insurance sellers, or came from telecommunication backgrounds to participate and become the main reason in these creative chaos , again what else you could expect ?! solve the sources first so you'll have it all solved..
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Wak Kalak on Google
★ ★ ★ ★ ★ I reserved an item online. Went to the store and the staff I talked with does not know what an online reservation is, she keep on telling me she does not know what I am talking about. Another staff does not know ongoing promos in their store, he told me to show him a proof of this said promo which they should have known from the start.
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Tay on Google
★ ★ ★ ★ ★ Terrible customer service. An engagement ring my husband bought from here broke after 4 years. We brought it in to be fixed and they agreed. 2 weeks later they called and said to pick it up. My husband arrived and they THEN told him they wouldn’t fix it because of a new policy they can’t fix 3 point rings? They not once apologized and also accused us of “cutting the ring”! We have spent a ton of money here and that made no difference to them. We will tell everyone about this bad experience.
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Bill Waugh on Google
★ ★ ★ ★ ★ A must go to for all your jewelry needs and wants. Exceptional customer service.
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