McDonald's

Name: McDonald's
Address: 7360 Market Crossing, Burnaby, BC V5J 0A2, Canada, J, Canada

3.4/5 ★ based on 8 reviews

Contact McDonald's

Address :	7360 Market Crossing, Burnaby, BC V5J 0A2, Canada
Phone :	📞 +
Website :	https://www.mcdonalds.com/ca/en-ca/restaurant-locator.html%3Fy_source%3D1_MTQ1MTkzNDctNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :	Fast food restaurant , Restaurant , Hamburger restaurant , American restaurant , Breakfast restaurant , Cafe ,
City :	J
Description :	Classic, long-running fast-food chain known for its burgers & fries.

7360 Market Crossing, Burnaby, BC V5J 0A2, Canada

Best Fast food restaurant in Canada

T	Timmy Tanger on Google ★ ★ ★ ★ ★ Ordered a Mc Chicken and a Quarter Pounder and medium fries with no salt and asked for them fresh. The Mc Chicken patty tasted old and had a musty smell. When you order no salt on fries that means they will be hot and fresh. I had one bite and they tasted awful and had to spit the fry out. Like rotten potatoes. I threw the bag away in disgust. I’ll never come back to this location again. Not even for a water or coke.
B	Bo Vanston on Google ★ ★ ★ ★ ★ Came here at dinner time and grabbed a medium fries. Fries were clearly past quality timer and had been refried (instead of tossed and fresh fries being served). Absolutely disgusting. This is a convenient location for me, but they are unfortunately consistently bad about following proper food procedures.
S	Sakuri Sake on Google ★ ★ ★ ★ ★ My friend and I went through the drive thru at this location. The pace went smoothly, but our order got screwed up or maybe the drive thru lady could not hear us well. I ended being given a super sized vanilla milkshake, instead of a strawberry and vanilla smoothie. The waffle cut fries are delicious, except for the odd french fries thrown in.
G	Giancarlo Vasquez on Google ★ ★ ★ ★ ★ I got a wrong sandwich from them one week. Came back today and mistakenly gave a wrong name (I thought it was James) of a manager who took my phone complaint (in my defence, who would remember a name from a week ago), explaining to the working manager that one of their managers wrote my name down for a complimentary breakfast sandwich. The working manager this morning said "I definitely know we don't have a manager with the name James, and your name is not on my books for a complimentary sandwich" So I basically felt like I was told I was a liar, when I go to this location quite often. It was clear she wasn't willing to give the sandwich to me and I had to say "I am not lying to you, I come here often through the drive thru." She gave the sandwich eventually in the end but I did not feel any good about it. Moving forward: 1. Please be more diligent when writing down the customers orders that were made wrong (that white binder I saw the working manager take out). It wasn't the working managers' fault, it was the manager who didn't write my name down on the binder (apparently it was David and not James), making it seem like I was completely lying to the working manager today. I am aware that both sides were at fault (me for not remembering the managers name, and for the McDonald's for not even writing my name down in their white binder with all order mistakes), but my experience was just not the best.
W	Wayne on Google ★ ★ ★ ★ ★ Mobile pick up order around 8:30pm on Sunday. Slow services at this location. Can be busy and not very efficient. had to wait for 20+ minutes for my order; one staff said they were out of apple pies and I had to wait for 10 more mins; waited but no one came; went in and asked and found out they forgot about my order. Maybe I was unlucky this time? My last mobile order at this location (during off peak hour) also took longer than expected but the staff apologized. Hope they could better manage and track the orders.
A	A A on Google ★ ★ ★ ★ ★ I would give this location a ZERO rating. We experienced the worst customer service from an East Indian lady at the last window around 3:45 pm on Wednesday, March 23rd. There was no hi/hello and instead she proceeded to give me my bag and thankfully I decided to open up the bag. Upon opening up the bag, I discovered there were no fries and I told her that and she said: "Let me check." I was stunned. I gave her the bag and she grabbed some fries and put them in the bag. We were shocked at the level of customer service and dismissal. To add, there was no apology either. I advise everyone who experiences terrible customer service to forward their complaints to head office as this has become a norm now.
A	Alfred Horlitz on Google ★ ★ ★ ★ ★ Worst experience I had in any McDonald's ever. Took me nearly 8 minutes to get my order in because the girl probably was new, didn't know what she was doing and also didn't understand English all that good. She overcharged me by $5 dollars. After questioning the amount a second person came and corrected it. Took more than 10 minutes after that to get my food in a BAG, even though I said it was for dine in. 7 or 8 employees ,very few customers and still slow as molasses. Someone should have a talk with the manager. I would recommend NOT to go there.
A	Adam Rowswell on Google ★ ★ ★ ★ ★ What's the point of curbside pickup when I watch literally dozens of cars go through the drive thru while waiting for my 2 burgers and 2 fries? Edit: had to go through the drive thru to get their attention as noone answered the phone. Then this is the B"L"T: