Marsh Canada Limited

3.3/5 β˜… based on 8 reviews

Contact Marsh Canada Limited

Address :

120 Bremner Blvd Suite 800, Toronto, ON M5J 3A8, Canada

Phone : πŸ“ž +88
Website : https://www.marsh.com/ca/en/home.html
Categories :
City : J

120 Bremner Blvd Suite 800, Toronto, ON M5J 3A8, Canada
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Patrick Walsh on Google

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I used this company for years but I'm not sure its the best choice anymore
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Admin - PrimeTech on Google

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Our company had a very unpleasant and bad experience with this brokerage when we decided to cancel our policy mid-term. We dealt with Rosemary Bratscher, Assistant Vice President, and we are extremely disappointed with the way she handled it. The information regarding the cancellation penalty was not communicated to us. We only learned two months after the cancellation that we still had to repay the full premium to First Insurance Funding, and would not be receiving any refund. We had expected more transparency from Marsh when it comes to disclosure and dealing with clients.
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Zane Ladhani on Google

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They want to help you and will try their best to help you.
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Reuven Gorsht on Google

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I've been with this broker for over 8 years until I decided to leave recently when I found it I was overpaying for my insurance significantly. Unfortunately, customer service does not exist at Marsh Canada. If you try calling, you'll be on hold for at least an hour. When you finally get through, their staff makes promises such as following up with you, which they never do. They do offer a way to access them by email, to which they never respond. I have sent them my cancellation paperwork and followed up 3 times, yet still never received so much as an acknowledgement that they are working on my cancellation. Save your time and take your business to companies that care about their clients.
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Mila Mila on Google

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I spoke two 3 ladies the first ladie I spoke to her name was Neeru she had no idea about costumer service I had to call3 times to get someone alse on the phone she needs training. I called a different day so finally I got a hold of someone alse her name was Sania she was great her costumer service was excellent and I also spoke to Shelly this morning and she was great even though I was on hold for a long time it was worth it. So pelase train the rest of staff because next time I get someone like Neeru I will take my business somewhere asle no one has time for on sentience.
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Kix Travel School 101 on Google

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Don't waste your time. The review below mine is very accurate. Expect weeks for a response. There are plenty of insurance options, skip this one.
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Maninder Dhatt on Google

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I've been with these folks since 2010. Just in the last two years their customer service has disappeared. They don't answer the phone. They don't respond to emails to their generic email and personal emails. At renewal I'll be leaving them
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Chris Faraday on Google

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Currently waiting on hold for them, again. This is my fourth call to get additional insurance for a new purchase. Each rep said they would action, only to find out that nobody has done anything. Calls get cut off and they don't call back. Wait times are at lease 30 minutes to an hour and this is for existing customers. Their service has dropped. I will not be renewing with them. Go somewhere else, the absolute worst service.

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