Marine Outfitters Canada
4.3/5
★
based on 8 reviews
Contact Marine Outfitters Canada
| Address : | West Ramp Door, 1452 Bath Rd, Kingston, ON K7M 4X6, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.marineoutfitters.ca/ |
| Categories : | |
| City : | M |
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Sarah Sutton on Google
★ ★ ★ ★ ★ This place has every part ive ever needed for the boat. And best part is they sell most of the parts individually so you dont need to buy 50ft rope if you only need 16ft. The layout of the store has changed slightly, its more like a parts counter now which i find to be much more productive, rather then hunt down the part you need by yourself, the staff know exactly where it is.
They keep customer files, they look it up by name, also very handy. If yourr looking for a part or piece try this place first! Reasonable prices, if its not in stock they can usually order it in for you.
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Robert Longfield on Google
★ ★ ★ ★ ★ I visited the store to purchase some varnish for my boats woodwork. When I entered the store the door chimmed and I waited, after 10 minutes I left not seeing a single staff member.
I then placed an order online assuming it would make things easier, I got the 'Your order is ready' email and I visited the store. I entered the store and noticed a staff member helping another customer. I was not greeted by the staff at the desk or the 2nd staff member who dropped something off at the desk. After 10 mins of being ignored I left.
I emailed the store explained what happened and cancelled my order. I got a simple "I'm sorry, I'll bring this up to my supervisor, I've cancelled your order' email.
Quiet possibly the worst customer service I've ever experienced. They just don't care.
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andrew11z on Google
★ ★ ★ ★ ★ I ordered new bilge louvered vents online Monday afternoon and received Wednesday morning! Awesome! I was able to compare measurements from the online description before ordering so I could with confidence. Best price by far! Perfect fit! Thank you!
SECOND experience that I feel compelled to write about. I made another online purchase here recently and the item had a discrepancy. I made contact with Curtis O. who heard and took my concern to Greg H. who quickly and professionally dealt with the issue to my satisfaction. 2 positive experiences 1 year apart. I would definitely shop here again with confidence in the integrity of the company and their A+ employees.
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Denis Métivier on Google
★ ★ ★ ★ ★ I have purchased several items from them and have always had excellent service and follow-up.
I recommend them without hesitation
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Paul Jessome on Google
★ ★ ★ ★ ★ Excellent parts supply. They had all the marine accessories and parts instock. Great service.
I highly reccemmend this business.
Paul in Yarker
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Ross on Google
★ ★ ★ ★ ★ I went into the store for the first time and found that the website had a lot more products than what was on display. There were also no price tags on any of the clothing products I looked at. I left after a few minutes and ordered online.
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Justin Blake on Google
★ ★ ★ ★ ★ The team went above and beyond to fix an issue for me. Great people who care about their customers. Also one of the best stocked marine stores in the province.
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Luc Martin on Google
★ ★ ★ ★ ★ Nice new location. Took over 5 minutes to get service at checkout while there was minimal customer in the store on a saturday. Absolutely no price on any items in the store. Even the employee had to visit their website to obtain a price for an item. Guess IF i buy from them again i will go thru the website to save time and know my total invoice before walking to the counter.
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