Marble Slab Creamery
4/5
★
based on 8 reviews
Contact Marble Slab Creamery
| Address : | 7527 Market Crossing, Burnaby, BC V5J 0A3, Canada |
| Phone : | 📞 +97 |
| Website : | http://www.marbleslab.ca/ |
| Categories : | |
| City : | J |
| Description : | Small-batch ice cream is hand-blended with loads of mix-ins at this chain. |
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jaspreet gill on Google
★ ★ ★ ★ ★ I want to echo the below comments about the great customer service. The one comment about there being terrible customer service sounds like a "Ken" and should be ignored.
I have been here a few times and I find the staff here wonderful. Very friendly and attentive which I was even more impressed due to the staff looking like highschool or freshman college students. Most jobs that have that age demographic don't generally have great customer service but this place is different.
As for the ice cream, I thoroughly enjoy it. Lots of flavours and you get to add your own adds ins which i Haven't seen any other ice cream place do and I have been to many. They have a layout like a subway and prepare the ice cream with mix ins infront of you. Cool to watch!
I also wanted to single out the staff member who helped us today at around 3pm at the marine way location(September 12th 2021). She was the only one working on a extremely busy day but handled every customer with great care & attention. I hope if the manager reads this that that staff member gets recognized.
Great ice cream. Will be back for sure!!
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AW on Google
★ ★ ★ ★ ★ We got the banana split but they realized last minute they had no banana in the store. Kudos to the gal who did the 9.9 dash to the save-ons next door to get the bananas, but by the time we received the final product, the ice cream was half melted. Otherwise everything else was great
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Bob Carpenter on Google
★ ★ ★ ★ ★ Why am I only finding out that they have the most amazing full cookie ice cream sandwiches? My new favourite dessert. Previously? Birthday cake ice cream with gummy bears and Skor/Butterfinger bits.
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Sally Wild on Google
★ ★ ★ ★ ★ Unfortunately they don't hire enough staff. So this poor girl works like a dog alone on a Friday and Saturday night. She has no one to take till or fill containers or clean snd people just keep adding to the line. My friend was here last Saturday with three kids and the same thing happened. I guess management is trying to save a buck at the staff and customers expense and experience. No break tonight!
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Neide Linhares on Google
★ ★ ★ ★ ★ Customer service amazing, it was my first time and the attendant was very patient and explained all to me. Delicious, specially because you can add any top that you want. Loved!
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Christine MacQuarrie on Google
★ ★ ★ ★ ★ Oh my GAWD. The peanut butter ice cream with peanut butter sauce is soooo good. If I'm at market crossing for any reason, I stop at marble slab. Service is fine, not out of this world but it's ice cream, what else do you want? It's definitely pricey but an awesome treat!
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Harran Shi on Google
★ ★ ★ ★ ★ If you have a friend who gives you ice cream from here, it means you have a very, very wonder kind friend.
The ice cream is expensive, small portion and super hipster. Strawberries ice cream taste not sour and more creamy and is extremely colourful. Neon pink colour. If you keep it in a home fridge it will get very hard to scoop so leave it out to melt a little.
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S C on Google
★ ★ ★ ★ ★ Super disappointed! I was in the area after grabbing dinner and thought I would grab some ice cream. We live in Vancouver, about 30 minutes away! We got home to realize the "Chocolate Swiss" was some sour ice cream.. and by the picture, you can tell the ice cream has been sitting for a while as it has frost bite. We were told we can bring it back to either refund or get an extra tub of ice cream so we did the next day but the cashier told us she couldnt refund us neither did we get an extra free tub. We have been customers for years ! Purchasing birthday cakes.. this is super disappointing! Wasting my time and gas to drive back and forth when we are not even close by!
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