Mako Wood Furniture Inc,

3.4/5 β˜… based on 8 reviews

Contact Mako Wood Furniture Inc,

Address :

13221 76 Ave, Surrey, BC V3W 2V9, Canada

Phone : πŸ“ž +799
Website : http://makowood.com/
Categories :
City : W

13221 76 Ave, Surrey, BC V3W 2V9, Canada
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Keli Stefanyshyn on Google

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Legs of furniture were very dirty and the stain was rubbed off. White wash wash was drippy and uneven. Bed frame is brand new and already looks old. No care was put into making this product obviously was made in a rush. Even tho it took two months to receive it.
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Vince Nimeck on Google

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Purchased a bed frame from local retailer and waited 9 weeks for a product that shouldn't have left the manufacturer. Retailer ordered a replacement piece that took 12 weeks and was dented/gouged. Called to ask for some stain to fix and they don't do that. Thank you come again! Made in Canada.....HA!
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Paul Upham on Google

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As other reviewers have said, the reviews with five stars are probably fake. I have just battle for a day with Konto and ended up returning my MAKO bedroom set. out of 3 pieces all 3 were damaged in shipping because of poor packaging. The staining was poor and some inside corners had spots with no stain. there were two finger prints in the stain. the bed supports on the side boards were attached with NAILS! I have never seen nails in furniture. The "Solid Wood" in the head board and foot board was plywood finished one side. The only thing that seemed to be good quality were the dove tail drawers which is what the sales people really focused on. I am so disappointed with "Canadian Made" I will buy quality no matter where if comes from I won't pay high prices for crap just because it is "Canadian Made" Look really closely before purchasing MAKO!
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A H on Google

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Terrible customer service. I purchased a Buffet and Hutch. The Hutch is not attached to the Buffet and is wobbly. I was told to mount the hutch on the wall which seems idiotic. When I requested a second shelf for the Hutch, I was told by Mako Management, its going to cost me, although the images I received prior to ordering showed 2 shelves. The Buffet and Hutch overall is very nice and I would give it a 4 star, for customer service 1 star. I have been a loyal customer, but it is apparent that's not something they care about. I will not make any other purchase from Mako.
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Max Torq on Google

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After reading the other reviews I count myself lucky for getting away with finally having a satisfactory product delivered after only 3 aggravating tries. I suspect that the 5 star reviews are submitted by family/friends (I recognize the name of one of the owner/family members in one of the reviews). It's a shame that the service is so ghastly. There's a lot to recommend about their products if it was a hassle free experience. It's not. Great designs, poor workmanship and zero quality control. I was even mildly hassled by the driver on the third attempt at satisfaction to accept the product "so that his boss wouldn't kill him". After a short/concise clarification of my level of concern for his bosses wishes we got on with the remaining acceptance inspection. A potentially very good business but a lot has got to change. I think bankruptcy is in their future.
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laraine hager on Google

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Upon delivery of my robina storage bed, there were two right sides instead of a left and right. These came from the factory in clearly marked boxes stating left and right. My dealer and myself contacted Mako and a request for the correct side was made on August 27, 2018. To date I have not received the correct side. This company did nothing to correct their mistake and I am told it will be here shortly. I would never buy their furniture again very poor customer service.
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XxxP3rm4xxX XxxFriedxxX on Google

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Purchased a king sized frame, 4/10 slats are SOO twisted it won't rest in frame! The knarly twist in slats shortened overall length. The pre-drilled holes to attach the center piece are bigger than the screws provided. Nice looking in store, but a horrible experience trying to assemble @ home Bottom line: shop elsewhere !!
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Jessica Pyle on Google

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I bought a dresser from them. Smells like fresh pine in the house. Fairly sturdy for the price. Mines in great working order. But from the comments i’m just glad I didn’t have any issues or bought a bed frame. This is just an emergency buy for me. Used furniture stores had no dressers. Having a baby boy. Boy needs a dresser. My old one works great but does not look or feel as nice as the one I got from mako. Though I never had a brand new dresser before. So I’m easier to satisfy in this category.

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