Maison Cookware & Bakeware

Name: Maison Cookware & Bakeware
Address: 6332 Metral Dr #1, Nanaimo, BC V9T 2L8, Canada, T, Canada

4.8/5 ★ based on 8 reviews

Contact Maison Cookware & Bakeware

Address :	6332 Metral Dr #1, Nanaimo, BC V9T 2L8, Canada
Phone :	📞 +98
Website :	https://www.maisoncookware.com/
Categories :	Countertop store , Kitchen supply store , Baking supply store ,
City :	T

6332 Metral Dr #1, Nanaimo, BC V9T 2L8, Canada

Best Kitchen supply store in Canada

C	Chad LaFarge on Google ★ ★ ★ ★ ★ Everyone wanted a particular piece of Staub bakeware, but NO-ONE had it. Well, almost no-one: Maison is the only place in the northern hemisphere where I could find what I was looking for, but I'm 2144 miles (3450 km) away. Julia made it work, though! You know all those ships off the west coast of California? She got past those! I'm so grateful to Julia and Maison Cookware & Bakeware for the service they provided that no-one else would.
G	George Teresa on Google ★ ★ ★ ★ ★ Several months ago, I bought a set of Cole & Mason salt and pepper grinders from Maison Cookware & Bakeware. I recently noticed the salt grinder had a long crack, so I went to the store to have it replaced. I assumed they would replace it and that it was a reasonable request. Unfortunately the employee asked me if I had dropped it then told me they aren't able to replace the item. When I suggested they contact their sales representative for me she told me I could do it myself. She also said acrylic has a tendency to crack. The clerk was not rude just not helpful and put everything back on me. I've got several sets of Cole & Mason grinders and have never had an issue. It's to bad, I really loved this store but won't spend the time travelling from the Oceanside to shop there area anymore.
K	Karen Kosteckyj on Google ★ ★ ★ ★ ★ I've only shopped here a couple of times but both experiences have been excellent. I find the staff very helpful. My most recent visit I was in search of a KitchenAid stand mixer and although, as I found out, they don't sell them there, the staff member was able to direct me to a site for the specific model I was looking for. Great store to browse.
T	T Rey on Google ★ ★ ★ ★ ★ The staff here are friendly and didn’t upsell my knife purchase. I needed a simple chef’s knife for a simple kitchen hack (me). I also told them about the knife that fell behind my gas stove, never to be used again (I can still see the handle peaking out). I was going to tell them how when we were children my dad would cut our hair with kitchen scissors, but the store got busy. My parents had 4 boys- understandable. Shop local if possible:). These stores deserve our business.
L	Lynette Meek on Google ★ ★ ★ ★ ★ Great selection of common and uncommon kitchen tools! Friendly, knowledgeable service - best selection of cookbooks! I am really into pies right now and they had four different cook books that focused on pies. I ahem, had to purchase one! ??
J	Judith Sequeira on Google ★ ★ ★ ★ ★ Locally owned with helpful staff. They have a great selection of items and cookbooks for the kitchen and the ladies I've interacted with were very helpful with some great suggestions for purchase.
P	PressurePoint87 on Google ★ ★ ★ ★ ★ I recently had an issue with a very expensive chefs knife and took it back to see what they could do to fix this unfortunate situation. Needless to say, I was shown an amazing level of customer service. This store embodies the brick and mortar or mom and pop customer service that you do not receive at the big box stores. I will continue to be a loyal customer.
b	bgarabet on Google ★ ★ ★ ★ ★ If you've not done business with these guys, give your head a shake and do so asap. The gold standard of customer service. I dealt with Julia who could teach large corps a thing or two on how to train staff and how to treat their customers. I will be a lifelong supporter of this small business. I wish there were more businesses like this and owners like Julia. Thx again for everything. Bobby