Main Street Health

4.2/5 β˜… based on 8 reviews

Contact Main Street Health

Address :

460 Main St E Unit M3, Hamilton, ON L8N 1K4, Canada

Phone : πŸ“ž +979
Website : http://mainstreethealth.ca/
Categories :
City : N

460 Main St E Unit M3, Hamilton, ON L8N 1K4, Canada
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Abigail Owen on Google

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To echo other reviewers, Dr. Jenny was indeed very good. However, the office staff are incompetent, rude, and potentially criminally negligent. I received care late 2016 and in May 2017, I received a notice that the clinic had "forgotten" to submit my payment online. Because so much time had passed, they needed me to submit signed paperwork to them in order for the claim to be filed. This letter was swiftly followed by two other letters, threatening me with a collections agency if I did not remit the payment for the service which, due to their own gross incompetence, they had not been compensated (allegedly -- who knows if this is actually the case; pending investigation from the insurance company). I complied with their request, and sent them the signed paperwork ahead of their deadline, yet they still turned the account over to collections and now I am required to pay -- in both time and money -- for their inability to do their job. It is shameful that they would treat their clients in such a careless and disrespectful manner, and I strongly urge you to consider going elsewhere for your care. As an aside, I arrived for a physiotherapy appointment only to learn that Dr. Jenny was "no longer with the clinic." I can only speculate how they treat their staff if their disregard towards their clients is any indication.
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thenub on Google

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I was referred to Main Street Health Recovery after a visit to the ER when I had a bad fall. I was grateful for a short wait time between the injury and the assessment appointment at the clinic, as it often can take weeks to have a referral to go through. The short wait time was the only thing positive about the clinic. There was a significant language barrier between the physiotherapist and I. He was very hard to understand. His assessment consisted of a few pokes and pathetic manipulations of my arm. He did very little questioning of how I sustained the injury, nor seemed to be interested in what type of pain I was feeling. When I asked what the treatment plan would be, he showed me two exercises that I could try 'if I wanted to'. No instruction on frequency or duration of the exercises. I left feeling very confused, not knowing how I should proceed with the therapy. The clinic itself looked fine and I'm sure many people have received wonderful care there. I expect that a medical professional conducting assessments should have the ability and skill to communicate with their patient. Based on his inability to do so, I will not continue going to Main Street Health Recovery for further treatment.
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kergathus on Google

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I have found that they treat their clients extremely well. They are friendly while still being professional. They know their jobs thoroughly and are willing to not only treat the client for their ailments but also give the clients information as to what they themselves can do to help themselves as well in order to optimize their recovery. Their primary focus is literally on helping their clients to get better and so I would and have recommended them to others who have health issues that need treatment. I know I have been going there for over a year due to the nature of my ailments being a lifelong issue and have never had any problems with what they do since they truly care about what they do and so do it well.
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Elaine Hart on Google

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Actual treatment was great a On all levels. the problems I personally have is that there is no confidentiality here everything is exposed in everything you say .it's written down ...you have a good day it will be used against you .same if you have a bad day .it will be used against you . You have a problem with focus or depression it will be blamed on your personal life and not your health issues or injury or injuries ....none of them are to be trusted . Talk only of your injuries. Also they need to be more understanding that when a person is dealing with physical and mental issues that it's hard and time consuming and tiring. To get to an appointment on time .but of course it's no different then any other place now a days ...its all about payment .not about you Es
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Carrie De Fazio on Google

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My mother was refer to Main Street Physio by a doctor from St. Joseph's Hospital. The doctor gave us the referral and told us that someone would be contacting us in the days to come. To my surprise, as we left the hospital they called to book a consultation visit. The person who help us book the consultation was very accommodating and got my mother an appointment within a couple days. Due to work schedules, neither my sister or I could take my mom in for her appointment, which made me very uneasy. I called my mother after her appointment and asked how it went. She said the front desk staff helped her with all her paperwork and all of her insurance questions. Appointments were set up for the following week before she even left. Weeks later I came to pick my mother up and met her [physiotherapist Sherry. She was extremely easy going and nice. Only negative is that it is a very busy place. Parking is hard to find and there are a lot of patients in the office. Overall great experience!
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Brian Binns on Google

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Staff are Amazing!! Been Attending Physio From Dr. Vic for over a year now for a torn Labrum and Bulging Disk and he's absolutely one of the best Physio/Chiros with treatments bringing much relief! The message therapist Samantha is absolutely amazing at with deep massages and very informative with the muscles and injuries you're dealing with!!! 100% recommend!!
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Ahzek Ahriman on Google

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A great little physio center. The staff is excellent and friendly! And the appointments are great.
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carrie Harriott on Google

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I followed Samantha here from her previous job in Brantford. Her massage skills are worth the drive! Very professional and knowledgeable, you won't be disappointed. Through a referral from Samantha, I now see Dr. Tester, Chiropractor. After just the first visit, I already had relief from my back pain! Highly highly recommend these two!

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