Mackie Group

3.3/5 β˜… based on 8 reviews

Contact Mackie Group

Address :

933 Bloor St W, Oshawa, ON L1J 5Y7, Canada

Phone : πŸ“ž +978
Website : https://www.mackiegroup.com/locations/oshawa-moving-company/
Categories :
City : J

933 Bloor St W, Oshawa, ON L1J 5Y7, Canada
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Linda Y on Google

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The Mackie Moving team was exactly what I needed to physically launch me into the next phase of my life. The entire team, from Doug in sales, Sheree in customer service, to Mike, Kevin and Wayne who came to do the physical move. They were all wonderful to deal with. The move team were incredibly conscientious about ensuring my household was moved with nothing broken and no damage to either house. I cannot thank the Mackie team enough!
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Lydia Lazaros on Google

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I moved a while ago but waited to write a review so I wasn’t angry. Sales (Cate) was great, the movers were EXCELLENT, hard working and very professional. Their claims department is horrible, item were damaged, when I tried to file a claim they told me it was my problem and made it difficult to submit , I didn’t want the headache of filing , as they weren’t taking responsibility, so was out of pocket in replacement/repair an additional $1200.00 on top of the 7000.00 the move cost me. Hope to never move again, but would not use Mackie again if I did.
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Mohd Choudhry on Google

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Everything you read about delayed appliance deliveries and poor service on the reviews are 100% accurate. Someone from Mackie will call to schedule your delivery, then you'll get a confirmation call the night before, and then on the day of the delivery you get ghosted. Rinse and repeat, Mackie will just keep stringing you along. Not sure why anyone is using Mackie as a carrier given the clear pattern of issues of delays and poor service being described throughout their reviews. At this point I'm starting a chargeback on the appliance and I'm explicitly calling out Mackie for failure to deliver.
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Betty Branidis on Google

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This moving company was recommended by my son who used them a couple of years ago. This team arrived on time, introduced themselves, asked questions and got down to work immediately. I was so impressed with these three young men. Kyle was the main man, he was terrific! All three were polite and helpful beyond belief. My big couch was a bit of a problem to get it through the door. These fellows had some awesome Tetris moves and got this leather couch in without having to remove the door, and not a scratch or mark on my couch! If I ever have to move again (I hope not) I will be calling Sheree and requesting these terrific young men again! Great job Kyle and crew!
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Nicole Morra on Google

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We had such a wonderful experience using Mackie and their team of Chris, Jay, Jake and Kevin. The team was unbelievably hard-working, personable, and committed to making this an easy transition for us. They went above and beyond anything we have had another moving company do for us. We cannot recommend them highly enough. Thanks for everything!!!
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Lauri Ross on Google

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Thanks to Steve M. for doing a second assessment after we had done packing and moved items already on our own. We were pleased the move only took 1 day even though it was 1 1/2 hours away. This is the second time we used the service and were fortunate to have the same crew. They were all very friendly and polite and worked steady. They were also careful with the items. They were even willing to move furniture around for me after it was already placed in the home. It was a good experience and we felt we were in very experienced hands throughout both the sales and actual move. I would recommend Mackie as a very professional and reliable service.
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Meisam Asgarian on Google

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Mackie group were hired to replace my fridge, like the other reviews and they stood me up 2 times. Both time I had to request off from my work and stay home all day. They even didn't call me to let me know they are not coming and had to call them at 5 pm to find out I wasted my all day for them. They told me they forgot to tell me that they rescheduled me. The day the movers showed up, they came in with dirty shoes and I asked them for the red carpet that movers use, they told me they are behind schedule and don't have time for it. I requested to talk to their manager and it's been a week almost and still they haven't called me back and there is some other reviews exactly had the same problem, basically what I realized, they don't even care about your business and no respect for your time or anything. If I could give them 0 star, I would.
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Brad P on Google

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Mackie movers called to book my replacement fridge. Booked for next day. As the other reviews indicate they never showed up and ghosted our calls. They were scheduled to deliver two days later. Movers show up with no foot protection and demand to walk through the house with their dirty muddy shoes on citing covid. No red carpet. At this point I'm not sure how they call themselves movers. They noticed the delivery was up a flight of stairs and quickly began chatting amongst one another. As soon as they walked up our stairs they indicated they needed a 3rd person to properly deliver. Very dissatisfied with their service all around do not recommend. Stay away

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