Long & McQuade Musical Instruments
4.7/5
★
based on 8 reviews
Contact Long & McQuade Musical Instruments
| Address : | 2762 Princess St, Kingston, ON K7P 2W6, Canada |
| Phone : | 📞 +89 |
| Website : | https://www.long-mcquade.com/location/Ontario/Kingston |
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| City : | P |
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Keith Lloyd on Google
★ ★ ★ ★ ★ Made the trip yesterday to get a Boss footswitch for my amp. Checked with the salesperson that it would be compatible and it wasn't. Returned today to exhange for the right device, asked the sales person if id need any special cables and was told no. This is the second time ive gotten home with a piece of gear I cant use. The friendly service is great if they actually helped properly. Now I have to make a third trip to town to get the right cable. I will be going to ardens music instead
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Crystal Wong on Google
★ ★ ★ ★ ★ Highly recommend for drum lessons, my 5 year old son is having a blast and the instructor matches his energy and has an amazing skill to work with young kids, so happy so far!!
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Brock Sheen on Google
★ ★ ★ ★ ★ Large inventory. Clean layout. Wasn't greeted by staff on my last visit which was strange, but normally staff is knowledgeable. They offer a HUGE variety of musical instrument and vocal lessons.
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Tyler Lau on Google
★ ★ ★ ★ ★ 3 weeks to set up a guitar that I end up picking up with no work done to it? Took 3 phone calls and an in person visit to get a price on setup+a bit of fret work? No thanks.
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Curtis Lloyd on Google
★ ★ ★ ★ ★ tops the charts in customer service. I have been to many music shops
in my time and L&M are the best I have ever experienced. Thanks for all your help and knowledge when purchasing guitars.
Curtis E
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smarba1 on Google
★ ★ ★ ★ ★ Bought a couple guitars @ L&M in Kingston and one I just couldn't bond with so I returned it. I could not be happier with how I was treated, in fact every time I've been there has been a positive experience with friendly and knowledgeable staff.... Highly recommend
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jason skywave on Google
★ ★ ★ ★ ★ Bought a used guitar at Black Friday sale at a steel price earlier in Dec. Realized after the fact there was a crack in the neck that nobody detected (Long&mcquade staff, myself etc honest mistake) yesterday I noticed the issue and sent an email to the store which they replied very quickly. They offer to take the instrument back and we swapped it with another one all that on the same day no questions asked.
We will do business with L&M again soon. Tks!
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Karen L on Google
★ ★ ★ ★ ★ Ordered a Casio digital piano online, although the store didn’t end up having any in stock, the store coordinated an order through another location and we had the Casio at our door in a week. It arrived in perfect condition was was easy to set up. Great service!
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