Loblaw pharmacy

Always get my prescriptions sent here. They are always ready for me when I arrive. Staff rings me through quickly and are always pleasant.

After the way they treated my wife. Not only on the day her mom passed away, Jan6th of this year.(the day before her birthday) But yet again yesterday. April16 2019. Neither I nor ANY of my friends or family. Will EVER step foot in this "establishment" again!! BOYCOTTING !There should be an option for a NO STAR review!

***WARNING EXTREMELY RUDE AND UNPROFESSIONAL*** I would have written this last night,but I was shaking and crying so uncontrollably that I was unable to until now. Forget about last time, the day my mom passed away. When I was almost REFUSED my medication, from the elderly East Indian gentlemen(used VERY lightly) Because I was there (according to him) ONE day early. Fast forward to yesterday, with the younger East Indian gentlemen(again used EXTREMELY lightly) First the two young men behind the counter were arguing about who was going to help me. It wasn't until I said that perhaps I should find a manager. That one of them finally came to assist me. Giving me an attitude just because I requested that my meds be put into a blister pack. Now for this next part. You need to understand that I have just gotten out of a 5day stay at the hospital, because of not being able to eat from stress, and dropped to 74lbs. So my medication is and was very important! So believe me, this review should really be more along the lines of NEGATIVE 1000. Being a pharmacist, you'd think that you would be a little compassionate and understanding, not to mention professional towards your costumers? ANYWAY.. Fast forward to yesterday when I TRIED to pickup my meds. Must have been too early as the young girl behind the counter said that it would be another 10mins. When I stated that I know what time it was when I dropped off my proscription, and was told an hour and 10mins. (Of course I'm frustrated. I just spent 5 days in the hospital, from not eating due to stress) Not to mention the fact that I just celebrated 1year sober on April1st. The young East Indian "gentleman" pops his head arond the corner, and proceeds to tell me to "watch my attitude before he REFUSES to fill my perception" from the HOSPITAL. And states that there are a number of write ups on my file. From when? The day my mom passed away, the day before my birthday?(January6th) Before I was diagnosed with Borderline Personality Disorder, PTSD, and Bipolar? Or perhaps from when I was a drunk?.... Um?? People change! Who is this PHARMACIST to judge me??!! He wound up THROWING my perception at me and tells me to go somewhere else. Mind you its 7PM. ****NEVER AGAIN*** A word to the WISE. You WILL be judged based on your past if you go here! And they will treat you "accordingly". PLEASE save yourself some time and grief! !!DO NOT GO HERE!! I will NEVER be stepping foot in this store again! As I also complained last time, and NOTHING was done about it. This reflects GREATLY on the QUALITY of this store. Not to mention the "RESPECT" they have for their costumers. Which apparently isn't much at all!!! ***BOYCOTTING***

They didn't have the product the last 3 times I went to the store counter, so I only received 4 weeks worth plus the dispensing fee each time so "they could save some for other clients. If I wanted more than 4 weeks worth, maybe I should go to Costco's Pharmacy." Haven't been back since.

Not in the least surprised that this pharmacy has a God awful reputation. The staff are absolute experts at ignoring you. I'd have a bloody coronary if one of them actually smiled !! I needed a simple analgesic for my wife, that medication is kept behind the counter. When I finally was served I explained that this medication was for my wife ( who happened to be indisposed and in bed ). I was told my wife would have to come herself and buy the medication. If I'm not in " their system " then they won't sell me that particular medication. Absolutely ridiculous, I can go into any pharmacy in the Kelowna area and purchase that medication no questions asked. I left the store and drove down to the Safeway pharmacy asked for the medication and was asked " 50 or 100 " ,,, no issue whatsoever. Yes indeed that pharmacy in the Independent market has the reputation they deserve ,,, you won't see me there again !!

They are horrible! The 2 girl who work there are so very unfriendly and they have no idea what they’re doing!!! And the pharmacist is even worse!! Even for a child!! We had an appointment for flu vaccination and previously when I called, they couldn’t answer any of my questions. Then he made us wait for half an hour for our appointment! While waiting, my daughter got nervous and she was scared of vaccination and when we were trying to calm her down, the pharmacist just left us, saying her doctor or someone else can get it done!!! ? We tried to calm her down and waited anyway, when she was ready, we told him she’s ready but he had us wait another half an hour! Finally he came out for someone else’s vaccination and did her vaccination afterwards. But we didn’t even know if he would do it if there wasn’t that lady waiting for the vaccine, ‘cause non of them were answering our questions when we were waiting and asking if he’s coming to do it. He has no bedside manners and very unfriendly!!! You’d expect that wouldn’t happen when it comes to a child but he just was RUDE, period!!! I can’t believe they even allow these people for this kind of job!!! Never again!! I hope Lablaw pharmacy owners read these reviews and do something about it!!!!

Called inn this morning with a question and the lady on the phone was rude, I’ve never experienced such a bad customer service. And when I asked if she could look into it if they could order it, it seemed I asked for the world to end and she said: for that I would have to log into our system…Like seriously??? I thought a pharmacist is here to help and support and not being a miserable xxx and not the end of the world to help someone….

I had waited 3 hours at the walking clinic when I finally got my prescription. I ran to this pharmacy because it closed in 10 minutes and I absolutely needed this medication for unbearable stomach burns from which I had been suffering for more than 24. So I arrived at 7:50 p.m and I politely said «  Hello, how are you ? » to the pharmacist whose name I wouldn't mention by decency. She literally shot at me and told me with a very aggressive tone that she closed… I reminded her the basic rules of politeness and communication, which are applied in society and moreover when exercising this profession. What a lack of humanity… She remained speechless! In any case, I won't set foot at this pharmacy