Liquor Depot Capilano

Thank you Chris!!! Super awesome experience- called in for a special bottle of whiskey and Chris helped me on the line. He was so helpful and pleasant and efficient! Thank you again Chris! And marry Christmas!!:):):)

Awful customer service. My purchase was advertised as on sale. After making me wait while they helped everyone else in the store they unapologetically insisted on full price. I'm happy to pay the right price if there is a mistake, but I don't appreciate being made to wait around without any acknowledgement or apology that they were the ones who created the confusion in the first place. Won't be back.

Great selection and good pricing. The staff made sure we were helped and were super friendly.

To say the least, liquor depot is a decent outlet for quality liquor. Why they need a review is beyond me. However. If you got the blues good ole capt'n Morgan will keep you company, on the rocks. Want to spice things up on the holiday's? Try a hot toddy. Like coconut liquor and hot chocolate, or coffee and Bailey' Irish cream. Want to party hard? Grab a bottle of Royal Reserve and a 2L of cola of your choice. Just remember to drink responsibily. Do not drive while drinking.

I have bought 99% of my alcohol at your store for about 8 years. Your staff working December Fourth at around 8 PM were so rude I am never coming back. I was delighted to see some rare Flemish, Trappists and St Abbey Belgian Monk Beer that I hadn't tried or seen in the store before. My 24 year old stepdaughter was with me and the staff wouldn't sell me the beer because she didn't have her I'd. So I brought her to Walmart to join her mother and went back. They still wouldn't sell me the beer I thoughtfully selected. So after I got groceries and dropped the family off at home I wen back and they still would not serve me. They told me to shop at a different store but the other stores in the area don't have the types of St Abbey, Trappist, Monk and Flemish wheat beers that I want. The staff was rude and said I could not buy anything until the next day. They were taking enjoyment denying me service, extremely rude. I think the staff were racist and that played a part in why they wouldn't serve me. A sober mid forties man with I.D and money hours after I dropped my 24 year old step daughter off at home

Amazing service, was helped by amazing and generous employees, and I found exactly what I was kind of looking for to taste these holidays. ☺️?? Next time im in Edmonton again for a few days visiting my family, I would again, myself, go here exactly to this very one store I bought from, to buy something for my cravings of wanting to not deal with "others" drama. ? ?

My husband buying an alcohol I'm just looking around and we're 40 years old. We're wearing a ukrainian hat and give us a bad look and never let us to buy the wine he showed his ID and they told us we can't sell the wine to us because I don't have my ID so we respect them and we decided to leave as its their policy. My husband came back and still not selling us the wine. Too much discrimination. Looking for the manager and old lady says I'm the manager. Very rude People.

If I could add negative stars I would. I had a very discouraging and disappointing experience at this Liquor Depot. I walked into the store and viewed the sale flyer that was plainly displayed on a stand up sign that was clearly advertising the sales in the store. It also had a pile of loose sale flyers underneath it. Wisers Special Blend Rye was on sale for $17.99 for a 26. I picked up two bottles and proceeded to the checkout. The clerk tried to charge me $20.99. I showed her the flyer that I picked up in the store by the sales display. She said no, it expired yesterday even though there was no expiry date marked on it. I said I would like to speak to the manager. She came out and parroted the same story about the sale being expired even though it was plainly advertised right in the store on their billboard and the flyers set out for the customers. She said it was human error that her staff didn't take the sale advertising down and I had to pay the higher $20.99 price. I advised her that was against the law as per section 54 (double ticketing) in the Canadian Competition Act. She said would give me the sale price one only one bottle then. I stood my ground and told her I would file an official complaint under the act. Only then she relented and gave me the legal sale price. Double ticketing Section 54 of the Competition Act prohibits double ticketing. This criminal offence happens when a consumer is charged the higher price between two or more prices clearly expressed in one of the following ways: -on a product, its wrapper or container. -on anything attached to, inserted in or accompanying the product, its wrapper or container or anything on which the product is mounted for display or sale. -on an in-store or other point-of-purchase display or advertisement. The purpose of the section 54 of the Competition Act is to prevent consumers from being deceived or confused about the price charged.