Lily Lake Resort
3.7/5
★
based on 8 reviews
Contact Lily Lake Resort
| Address : | State Highway, 651 Lily Lake Road, Legal, AB T0G 1L0, Canada |
| Phone : | 📞 +789 |
| Website : | https://www.lilylakeresort.com/ |
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| City : | G |
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Kris Bjornson on Google
★ ★ ★ ★ ★ fantasic place, great staff
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Ashley Lazowski on Google
★ ★ ★ ★ ★ We put down a deposit for a wedding last summer, once we paid communication was spotty. I tried taking my bridesmaids for dinner at the restaurant a few months before the wedding only to arrive to notices posted by the county stating that occupancy was not permitted. After numerous attempts we finally got ahold of the manager who reports that it was an issue with their sprinkler system that they were sorting out. As the wedding approached and covid restrictions were enforced we tried working with the venue to move dates, or move wedding outside but they were unable to accommodate. They said our $2500 deposit plus hundreds of dollars in room bookings could be used as a credit at the venue but then stopped returning out calls and our emails.
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Erica Thiering on Google
★ ★ ★ ★ ★ I had my wedding there August 14th 2021. My husband and I had the best time and so did our guests. Food was amazing and Greg was great to work with. I couldn’t have asked for a better time!
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Leanne Muller on Google
★ ★ ★ ★ ★ Zero stars! My daughter was to get married Aug 21st of this year (postponed from last year). Greg took their $2000 deposit in 2019. When we started working with him earlier this year, he was completely unresponsive. Guests were trying to book the cabins and he never replied back to them. The grooms parents had meetings with him and he kept making promises but never following through. Finally 2 weeks before the wedding we had to pull the plug and find another venue. We didn't even tell Greg we were leaving - and he never reached out to see what what happening. I think he was trying to get us to go somewhere else, but never offered our deposit back. Awful experience for 2 people excited about to start a new chapter of their lives. If anyone paid their deposit with a credit card, go to the credit card company for a refund.
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Jana Major on Google
★ ★ ★ ★ ★ It took me a long time to come write this review. Thinking about Lily Lake just makes me sick to my stomach. It's all rainbows and sunshine until they have your money and are too busy to properly help you and your guests. We had to make a last minute (2 weeks out) change of venue due to awful communication. I'm actually so grateful we did because most of the hotel rooms smelled like cigarette smoke and their archaic room booking system and inability to confirm bookings made me not want to be there. I'm not sure what happened but communication fell apart in the most awful way as we got closer and closer to our wedding date and it seemed like we were not going to get to have a wedding there. We, along with our friends and family, are out around $4000.00 we will never get back.
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Brody Odonnell on Google
★ ★ ★ ★ ★ New owners are overzealous vegans, I inquired about meat options during a upcoming brunch and was banned from there Facebook page for asking about anything non vegan , I have supported this resort since I was a kid being a bon accord local but the disrespect against customers is to much I cannot support the new owners
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Darryl Vogler on Google
★ ★ ★ ★ ★ Incredible atmosphere with breathtaking millwork, charming and unique resort features, and staff that you'd immediately like to be best friends with. I can't recommend this hidden gem enough. A destination well worth the journey.
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Ashley Tallas on Google
★ ★ ★ ★ ★ I went for a sacred healing gathering and it was delightfully amazing. The space is gorgeously immaculate with a very aged, antique feel to it. The food was delicious and healthy, and the room I stayed in was perfect for what I was looking for. I'm already interested in going back! Thanks Lily Lakes ?
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