Lightwave Technology Inc.
1/5
★
based on 1 reviews
Contact Lightwave Technology Inc.
| Address : | 400 Rue Wright, Saint-Laurent, Quebec H4N 1M6, Canada |
| Phone : | 📞 +7 |
| Website : | http://lightwavetechnology.com/ |
| Categories : | |
| City : | N |
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Ramona Eppler on Google
★ ★ ★ ★ ★ We bought one of their products--the Look-It Backup Camera for our daughter's used car, based on some online recommendations. The product was terrible--it would not pair with my daughter's iPhone.
We think they gave us a used product.
Customer Service was terrible. My daughter could not reach anyone by phone.
I emailed Customer Service and was able to communicate with someone, who tried to help us make their product work...but to no avail.
We sent the product back...and did not receive a refund, even though it was confirmed via tracking that the product had been received 10/8/20.
On 10/13/20, I sent an email asking when my refund would be processed...and heard nothing.
10/19/20, again I sent another email. Still no refund.
Finally, I called and was able to reach someone in Customer Service, and after threatening to contact the CEO, was able to receive my refund.
So...long story short: it's a bad product--it doesn't work--and there is no customer service.
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