LDI Technical Services Ltd - Calgary

Name: LDI Technical Services Ltd - Calgary
Address: 3600 21 St NE Bay 9, Calgary, AB T2E 6V6, Canada, E, 2, Canada

4.3/5 ★ based on 8 reviews

LDI Service Group | Food Equipment Parts and Services Calgary, Edmonton and Victoria - Lditechs.com

Whether it is a refrigeration unit or baking equipment, LDI Service Group offers food equipment parts and services in Vancouver Island, Alberta and the Northwest Territories.

About LDI Technical Services Ltd

Fantastic people here, my personal star at this place is Corrine, she saved me so much headache and wasted time. I'm a service tech, I needed a temperature control switch for a food warmer in a restaurant I was servicing yesterday, and I was having a hard time getting anywhere with finding the unit I needed. All the suppliers I'd called were unable to help look up the part because I had no model number. I called LDI and Corrine took my call. I sent her a couple not so great pictures of the unit and she said she would see what she could do. I went on for a couple of hours, not expecting to hear back from anyone due to no model number. Corrine calls me back, to my surprise, and says she had located something that should work and quoted me an excellent price on the unit. When I picked up the unit it wasn't only a close match to the one I needed - it was exactly the model of switch i was replacing. I could have almost fallen over, I couldn't believe it. And the other ladies in the office were also great; the one who actually served me was practically jogging around the place to help me get going faster.

If I could give these people 10 stars I would. Thank You Corrine, you're amazing.

- J Anthony B.

Contact LDI Technical Services Ltd

Address :	3600 21 St NE Bay 9, Calgary, AB T2E 6V6, Canada
Phone :	📞 +9999
Postal code :	2
Website :	http://www.lditechs.com/
Categories :	Restaurant supply store ,
City :	E

3600 21 St NE Bay 9, Calgary, AB T2E 6V6, Canada

Best Restaurant supply store in Canada

d	dimitri Adamopoulos on Google ★ ★ ★ ★ ★ How refreshing is it to get this level of service. From explanations of the scope of work. Keeping in mind what work needs to get done, should get done soon, and what can wait. Excellent communication, and always returning calls promptly. Should an emergency arise, they adjust their schedule to accommodate you. Chris was extremely helpful, knowledgeable, courteous, and enjoys what he does. Chris offered advice, and if he was unsure about anything ...he would look to find someone at Ldi or elsewhere that would have an answer. I highly recommend Ldi. There are some commercial restaurant repair places that do so so work. This was among my very best repair/trades work I have had done for my family business ithaka.
B	Bing Y. Guan on Google ★ ★ ★ ★ ★ Unprofessional? Maybe. Ordered wrong parts twice… I returned the parts, still haven't received my refund, two months already…
K	Katie Caswell on Google ★ ★ ★ ★ ★ I can not thank Garry enough for getting my grill back up and running! Most people would have said to get a new one, but he was on a mission to get it back up and running, and he did!!!
B	Benjamin GRIFFON on Google ★ ★ ★ ★ ★ Worst service. Really. They took my ice machine for fixing in early June. It's the end of Septembre and still no machine but a lot of excuses. HIGHLY unprofessional. Nobody cared to apologise. I waited 2 month for them to send a quote. I accepted the quote. They were supposed to fix the machine in 10 days. I called today and the parts weren't even ordered. I DO NOT RECOMMEND. Stay away from this business. Edit: it is November now and they still didn’t return the machine in spite of my calls. At this point I think they lost or broke my machine. My lawyer is now taking care of the matter. Edit Nov 9: LDI was scared by the lawyer, my machine was back UNFIXED today after more than 5 months. I still need to get it fixed by actual professionals and because of LDI the guarantee is probably expired by now. I cannot stress enough that as a food industry professional I DO NOT RECOMMEND LDI SERVICES.
J	John R. on Google ★ ★ ★ ★ ★ I can't say enough good about LDI - great service on the phone, the tech showed up as expected and quickly identified the issue with my oven and fixed it right away. Garry was amazing at explaining what the issue was and the solution. I highly recommend this company.
A	Alpha Male on Google ★ ★ ★ ★ ★ The tech finished his job in 20 mins and then just kept typing notes on his phone for the next hour to bill us for 1.5 hours. Won't recommend to anyone ?
C	Cynthia R on Google ★ ★ ★ ★ ★ LDI has been most helpful with ensuring my 'new to me' commercial mixer is operating safely and smoothly. I'm so grateful for their knowledge. Great people to deal with.
C	Charles Rothman on Google ★ ★ ★ ★ ★ When you're in need of professional and responsive technical and maintenance services for commercial equipment in Alberta or on the Island, look no further then LDI. I've always had amazing support from Bob and Ashley! They are awesome!