Labtician Ophthalmics, Inc.
3.5/5
★
based on 4 reviews
Contact Labtician Ophthalmics, Inc.
| Address : | 2140 Winston Park Dr Unit 6, Oakville, ON L6H 5V5, Canada |
| Phone : | 📞 +989 |
| Website : | http://www.labtician.com/ |
| Categories : | |
| City : | H |
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Emilie Van on Google
★ ★ ★ ★ ★ Je suis decue du service a la clientele
Jai acheté des lingettes pour les yeux (zocular) dans une clinique. Jai eu une reaction allergique suite au debut du traitement. Utilisation de 2 lingettes. La clinique me dit qu elle ne peut me rembourser . Les lingettes sont 60$
Jai contacté la compagnie en expliquant la situation. On me repond que oui on va me rembourser et quils vont appeler la clinique . Je donne les coordonne de la clinique
Apres 3 semaines, pas de suivi. Je renvoie un courriel et on me dit que la clinique doit me rembourser. Mais je leur dit que jai deja essayé par la clinique et ca ne marche pas
Depuis silence radio. On ma aussi dit que lon a tenté de me joindre de vive voix mais je nai pas donné mon numero de telephone
 I am disappointed with the customer service
I bought eye wipes (zocular) from a clinic. I had an allergic reaction after starting treatment. Use of 2 wipes. The clinic tells me it can't reimburse me. Wipes are $ 60
I contacted the company explaining the situation. I am told that yes, they will reimburse me and that they will call the clinic. I give the coordinates of the clinic
After 3 weeks, no follow-up. I send an email again and I am told that the clinic must reimburse me. But I tell them that I have already tried by the clinic and it does not work
Since radio silence. I was also told that someone tried to reach me face to face but I did not give my phone number
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Peter Rozanec on Google
★ ★ ★ ★ ★ Excellent products supported by Grade A professionals.
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J. La on Google
★ ★ ★ ★ ★ I can't talk about the products but if you order online, things are not securely encrypted and they see your password in plain text. Make sure to use a unique password.
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Karol Hernan on Google
★ ★ ★ ★ ★ Just got my package delivered – a day early! Thanks!
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