Krangle Automotive & Transmission
4.5/5
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based on 8 reviews
Contact Krangle Automotive & Transmission
| Address : | 346 Esplanade E, North Vancouver, BC V7L 1A4, Canada |
| Phone : | ๐ +987 |
| Website : | http://www.krangleauto.ca/ |
| Categories : | |
| City : | L |
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Doug Hetherington on Google
โ โ โ โ โ I had a serious problem with my 10 yr. old import. These guys went to work to find the real problem- instead of just replacing components.
They got to work, found the issue and made it right. I asked them to check the car out for other issues - which they found and reported fixed. They handed back my old car and Wow! The thi g's drives straight and true,it's of pep. It was like getting a new car back. Thanks Krangle you saved me from buying another car. This is better than New!
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Martyn Robson on Google
โ โ โ โ โ I had Dennis perform a wheel alignment on my 1969 Jaguar XKE, after I rebuilt the front end of the car. He also replaced my clutch slave cylinder and readjusted my rear sway bar. All done for a reasonable price. A few days later, Feroz welded my broken lawnmower handle and did not charge me for it. Great shop! I highly recommend them.
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Tay D on Google
โ โ โ โ โ Thank you Krangle! I've brought my truck in here several times and each time they were thorough and honest about what needed to be done even if it was bad news. I've spent thousands at other mechanics replacing parts only to have it fail a week later. These guys gave me the straight goods even though it was bad news (new engine) and didn't mess around trying to repair individual parts that would cost me a fortune. 10/10 would recommend.
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K D on Google
โ โ โ โ โ Summary:
Neutral customer experience getting a hitch installed on E84.
Good:
Dennis seemed a very nice guy, he received the vehicle with smile, and his employees delivered the job, which was installing a hitch on my E84 within expected time. The mechanic was fairly familiar with this type of vehicle, there was no apparent issue when I left the shop. The mechanic seemed struggling a bit with exhaust position. But, when I left the shop, there was no obvious issue or vibration. Thank you Krangle.
Less Good:
Very medium customer service, given that it was the initial install of the hitch and no complication was observed. I chose not to go home and wait in the street until the car was ready. They seemed very upset, and suspicious about the fact that I did not go home and hang around. I did not talk to them, nor bothered them simply stayed away in the street waiting for the car to be finished. One guy came to me asking why I was staying there, and I had to tell them that I was waiting for my car. They did not let me touch my keys until the service was fully paid. No follow up or interaction took place to assure about quality of service provided. They rather seemed offended.
Results:
My car needs new breaks and break pads, and I was mechanic shopping, hoping to find a new mechanic with the same quality service as BMW dealership. Unfortunately , despite the claim that they provided BMW service in a regular basis, they seemed not very pleased doing business with me, nor provided equivalent customer experience. Hence, I was not convinced that they were inclined to have a repeating customer nor client relationship.
Thank you Krangle for the service you provided. I wish you well.
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Rheannon Lewis on Google
โ โ โ โ โ I bought my SUV from Krangle Auto and have had it serviced there ever since. The team always takes my vehicle in as soon as possible, and is super transparent with the costs, needs, and time frame. Highly recommend!
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Adriana duarte on Google
โ โ โ โ โ Excellent service, always do our tire changes here, they have helped us out with flat tires, great place!
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Stefan Sretenovic on Google
โ โ โ โ โ Purchased a commuter car here. They serviced it top notch before my purchase and am really happy with all they did. Now they have a loyal customer for all of our car maintanance for many years to come!
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Wayne Lloyd on Google
โ โ โ โ โ One of the best automotive shops in greater Vancouver. Great plane talk service and always done in a timely manner. Just ask for Dennis or Frank.
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