Kouture Hair Studio and Beauty Spa

Name: Kouture Hair Studio and Beauty Spa
Address: chamber st, lot 188 Hunter St W Unit 9, Peterborough, ON K9H 2L2, Canada, H, Canada

4.1/5 ★ based on 8 reviews

Contact Kouture Hair Studio and Beauty Spa

Address :	chamber st, lot 188 Hunter St W Unit 9, Peterborough, ON K9H 2L2, Canada
Phone :	📞 +778
Website :	http://www.kouturehairandspa.com/
Categories :	Beauty salon ,
City :	H

chamber st, lot 188 Hunter St W Unit 9, Peterborough, ON K9H 2L2, Canada

Best Beauty salon in Canada

J	Jen Johnston on Google ★ ★ ★ ★ ★ I love coming to the salon! Kayleigh has been doing my hair for several years and she never disappoints! I trust her 100% and I always leave feeling amazing!! You rock girl!! ???
N	Nikki Johnstone on Google ★ ★ ★ ★ ★ Kelly is phenomenal! The energy from the second you walk in the door to leaving is so relaxing. She makes you feel like a pampered Queen. I will be going back and using Kouture Studios for all my hair needs. THANK YOU KELLY!
K	Kaitlyn Elizardbeth on Google ★ ★ ★ ★ ★ Extremely disorganized and unprofessional. Not once but twice have I (or a family member) shown up for an appointment and no one has been there or they messed up the dates on our appointments when booking. My mother drove two hours to get here for our appointment to get our hair done before my wedding and I was called 15 mins before the appointment time to state there was a 'mix-up' with the appointment. I also live 30 mins out of town and was driving so 15 mins for a cancellation that was a mistake on the end of the salon is a bit ridiculous. My husband never received a call and arrived to locked doors and no one there. No one ever followed up with him or apologized. I should've stopped coming here at that point but I figured benefit of the doubt, stuff happens, compassion, understanding etc. Two strikes you're out. Never again will I give this place my business or recommend them to anyone in the area. And their offer to get us in on the following Monday (another 4+ hour drive for my mom), not to mention I have my own schedule and limited availability is far too little too late. P.s. to your response: compassion and understanding goes both ways. You have no idea what I or my family have been through this past year and a half and can't begin to fathom how much it meant to my mom and I to simply get our hair done together. P.p.s getting your employees to dilute negative reviews is a super nice touch.
K	Kayla Moss on Google ★ ★ ★ ★ ★ I have been a client of Kayleigh’s for 7 years now. She is the only stylist I will trust with my hair. The atmosphere and staff at Kouture is wonderful! Highly recommend.
D	Divya D.A.K on Google ★ ★ ★ ★ ★ The hair stylist was argumentative and didn't understand what my intention for my hair, when I tried to explain what my intention was she became dismissive and refused to acknowledge that she could have done a better job. For such a expensive hair style and colour, I would expect some respect as a customer. Would never go there again and will never recommend either.
K	Kate McEwen on Google ★ ★ ★ ★ ★ Love this salon! Kayleigh’s been my stylist for years, absolutely adore her - always does beyond amazing work! Everyone at this salon is professional, helpful and accommodating! Keep doing what you’re doing guys! Pandemic life is hard! ♥️
K	Kanis Productions on Google ★ ★ ★ ★ ★ I don't know how you can call yourself a business when you repeatedly fail to fulfill the most basic aspect of running a salon - booking appointments and fulfilling them. Perhaps consider walk-in only or come back to the game when you buy a calendar. Response to owner: this isn't the first time you've neglected an appointment. Own up to it without making an excuse and try to have compassion and understanding for what your clients are experiencing in these situation. Don't make appointments you can't keep, this applies to every business that takes itself even remotely seriously. Good luck with your future endeavours.
N	Niamh Bradley on Google ★ ★ ★ ★ ★ I have dealt with both Kelly & Kenzie, both are amazing at what they do. Salon decor is super cute & alway clean when I arrive for my appointment! I’d highly recommend them. Love my hair