Kool Kovers

2.9/5 β˜… based on 8 reviews

Contact Kool Kovers

Address :

355 Hespeler Rd, Cambridge, ON N1R 6B3, Canada

Phone : πŸ“ž +97997
Website : http://koolkovers.ca/
Categories :
City : R

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Ashley Bruce on Google

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I went to have a phone unlocked on a Sunday. They told me it would be ready in 24 hours. It's now Wednesday and not one call. I even called them Tuesday and they told me it was still "processing" someone would call me when it's ready. Still waiting!! I want my money back! Stay away from these scammers!
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Aaron Hoyte on Google

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Yeah. Been waiting to get my phone unlocked for a long time. They charged me way too much money for no results. It's been 3 days and nothing yet. I want my money back. Absolutely horrible service and I'm surprised they're still in business. DO NOT GO HERE. Absolutely terrible in every way.
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Abin Shaji on Google

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They have changed there management and has improved a lot, I got an otter box case they gave me a better price and also gave a free screen protector. nice service I hesitated to go in when I saw the reviews but I was in the mall but then I understood they have better service nw and I asked them did anything change thats when they told me that they are under new management which made that difference good service loved it.
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Patric Langille on Google

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Absolutely terrible company. I was told by the guys at Best Buy Mobile in the mall to go to Kool Kovers to have my phone unlocked. The guy working told me it would be 1-6 hours and to give him a call. I have done this before with a similar company out of Brantford and that worked fine. After about 3 hours I decided to call and just see if it was early. No dice. So the guy told me it would be the full 6 hours. I called back at what would have been 7 hours and was told they would call me before closing and text the unlock code to me. I waited until 8:45pm and decided to call them again to find out what was going on. They didn't answer and no one has gotten in contact with me. Terrible company. Stay away from this place and their crap employees
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Anita Langlois on Google

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This is a HORRIBLE company. DO NOT DO BUSINESS WITH THEM!! I bought a screen cover from them and it cracked almost in half within a couple of hours. I went back and asked to speak to the owner who called me and left a number he can never be reached at. When I was speaking to the man that worked there and told him that my phone did not drop or get bumped in the past hour, he told me he didn't believe me and then he told me that the glass was not broken when I brought it in, it happened when he tried to remove it. He was basically calling me a liar to my face while others were standing around because he didn't want to take responsibility for his faulty product. They gave me a new one and 2 days later it is chipped again and coming away from the phone. Horrible quality product and nobody is bothering to contact me back. DO NOT WASTE YOUR MONEY OR TIME! It wouldn't let me post without choosing a star, but this company doesn't even deserve one star.
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dead memes on Google

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Never had a problem with any of my phones bought from this place, I bought a brand new LG Stylo 3 from this place as well as a pre-owned Samsung A5 , and it's been a breeze with zero issues. The screen protectors are very durable and he was willing to work on it again after discovering air bubbles via callback/coming back to the store. For a private company, the prices are fair and reasonably established whereas Telus, Best Buy mobile, Fido, etc. trap you with contracts and fine print. As long as you understand the market and read into what the phone actually has (storage, processor, image quality, etc.), I don't see why any issues should come up. Very good selection of phone cases for an understandable price.
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Abdallah Bey Timuroglu on Google

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I got two glass screen protectors for my cells S9+ and S20+ from Kool Koovers and one (S9+) kept coming off the screen for some manufacturers defect. He replaced for me for three times free of cost and even when my S20+ screen protector came off he replaced that for me for free but with one of higher price and quality. Great customer service.
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Michael Hatt on Google

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Went in and had a screen protector put on my phone. It lasted only a few days and started to come off. Horrible customer service when I had called in to talk about the job done.

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