Koodo Shop
3.9/5
★
based on 8 reviews
Contact Koodo Shop
| Address : | 700 W Georgia St z009, Vancouver, BC V7Y 1K8, Canada |
| Phone : | 📞 +888 |
| Website : | https://www.koodomobile.com/ |
| Categories : | |
| City : | Y |
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Stephanie Walker on Google
★ ★ ★ ★ ★ Amen and Rohit were simply THE BEST. Both of them went above and beyond to get me a fantastic new phone at the best rate.
Incredibly knowledgeable and helpful,
Best service ever!!! Thanks so much guys!!!
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Tiare Jung on Google
★ ★ ★ ★ ★ I called Amen because I was having difficulty switching from an Android to an iPhone. Even tho the wifi would not support the data transfer through an app she provided me with at home instructions. Also, I didn't realize my new phone was heating up when charging and this is a manufacturer default. She went beyond her role to help me make an appointment with apple to have my iPhone replaced before going through the trouble of setting it up. She was super clear and made extra efforts beyond her job description to find solutions. Give this girl a raise! Last time I came to a phone kiosk to ask for help the dude literally just shrugged and said, idk. Absolutely no information on what the problem was.
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M B on Google
★ ★ ★ ★ ★ Had a really great experience getting a new iPhone. I was helped by Rohit and Amen and they were both fantastic! They helped set up and transfer all my data to my new phone and made it very easy. Rohit and Amen were so helpful from start to finish and an absolutely pleasure to deal with. Thank you so much!
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Katie Woods on Google
★ ★ ★ ★ ★ This review is to applaud how professional, and helpful Kevin T. of this Koodo location was. I wanted my tab charge changed due to the recent drop in price for the same model phone (within 6 days of purchase). The normal rep callback option was not available until 6am tomorrow (the deal ended today). He went above and beyond to make sure I got the new cheaper price by doing several calls through every channel he could think of. While waiting for calls back, he continued to be very responsive and professional as well. I would recommend his service to anyone.
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Bryan Graham on Google
★ ★ ★ ★ ★ Kevin was able to provide a great service with thorough knowledge about the services. He was able to help me resolve issues with my phone as well as helped me refer my friend to Koodo. Both my friend and I received credits for referring her. This is the best cellphone carrier experience | have had up to date, thank you to Kevin! I would highly recommend this location!
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Erin Bilyk on Google
★ ★ ★ ★ ★ Rohit is the best! He solved my complicated problem easily and really went above and beyond to make sure my future service would be smooth and problem free. He was so friendly and kind and a pleasure to work with. I will always make sure I go see him if I have an issue in the future.
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Yvona Bleha on Google
★ ★ ★ ★ ★ There was an issue with the new plan that I had switched to. My phone bill was incorrect. I went back to the Koodo location for assistance. Rohit was exceptionally helpful. He was able to contact the call center on my behalf and resolve the issue. He was very kind and professional. I am very pleased and grateful for his wonderful service.
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Cathryn Stenning on Google
★ ★ ★ ★ ★ I had the best experience with Amen at the Pacific Centre Koodo! She helped me pick out the best phone and plan for my needs at a very affordable rate. She is personable and easy to talk to, I really enjoyed our interaction.
Not only is she a pleasure, but also incredibly knowledgeable. Her interest in technology clearly contributes to her thorough approach.
I was so impressed with my experience. I live in Toronto and I'm only disappointed that Amen isn't at my local Koodo!
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