Kirtec Auto Services

4.5/5 β˜… based on 8 reviews

Contact Kirtec Auto Services

Address :

5825 136 St, Surrey, BC V3X 1J2, Canada

Phone : πŸ“ž +98898
Website : http://www.kirtec.ca/artcl_travel.html
Categories :
City : X

5825 136 St, Surrey, BC V3X 1J2, Canada
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miti g on Google

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They charged me a lot. Other mechanics told me that you have been ripped off.. will never go there..
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Miguel Chavez on Google

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Are car broke down on our trip to Vancouver and get Kirtec Auto Service and they help us with a very professional way and price where fabulous Mr Kelly is a great business Man and a good Human being as well. Thanks for the great day you save us to keep up with our trip....???
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Aman Sandher on Google

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I went there twice. Ed is the best! he knows what he is doing, the shop is really reliable and good. But the only downside is that they will charge you a lot. I replaced my mirror and got a black one instead of the color of the car. grey. and now I have to save up while being unemployed to replace the other mirror so it matches.
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Lupi Sim on Google

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I was happy they squeezed me in on a Saturday. They communicated with details of cost and expected time it would take to fix. No surprises. Just good knowledgeable service, Ed was great to deal with. Nice clean shop.
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Andy Francis on Google

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Communication with clients – 1 out of 5 Work performed - 4 out of 5 Quality of work has been good Value – 4 out of 5 Staff will do their best to help you keeping costs down. My issues: They do repairs without consulting you first and all estimates are approximate. At no point was I given a firm price. I was talked to in a condescending manner, because I supplied my own parts....I did ask first and the owner said "no problem". I was complained to by the owner about my car tying up his hoist...because he had a lot of work to do. Eventhough all delays were their fault....they dragged their heels for 5 days to diagnose my car. As soon as I had a firm diagnosis I supplied them with a used transmission faster than they could have acquired, and delivered it the next day.....all they did was complain. I have contacts at the wrecking yard. Making customers feel like an inconvenience is a terrible way to do business. Side note about me, I have 14 years experience working at Service Departments as an advisor; giving customer service in Dealership settings.
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Nicole Arondus on Google

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I never knew getting your car serviced would be such a hassle to the people you pay to fix it. I've never had a mechanic complain more about fixing my car. When you're being paid to provide a service, you should have better customer service. Especially when paid over $1000 for said service.They also hardly return calls and then complain that your car is holding up their hoist. If they returned calls, it would have been fixed sooner; it takes 5 minutes to call a customer back. I would not recommend this shop for any big jobs. Maybe just oil changes and brakes- something they can do in an hour or two. Honestly, I would never go back. It might benefit them to hire someone to run the office- the owner isn't very good at it. I found him rude and kind of a whiner.
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Stephanie Saran on Google

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WOW. These guys are great. So kind, so quick, so honest. They made my car and my sister’s car look SLICK so fast. Highly recommend!
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Ryan Chandra on Google

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I've taken my vehicle to Kirtec twice now. Both times I was met with professionalism, and knowledgeable staff. Ed and Kelly went above and beyond to ensure my car was ready before I had to pickup the kids from school, which meant they needed two staff members working on my car before the school bell wrung. Thanks again for the great service and fair prices. Vehicle drives like it's brand new again. Keep up the good work gentlemen!

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