Kenny U-Pull Gatineau

Pics of the cars are showing a relatively complete véhicule. Then they charge you 3 $ to go and look at the same vehicule completely gutted. Maybe keeping pics up to date wouldn't waste yr gas and time. What a rip off!!

Great team(victoria?)... I was looking for a alternator find a new one working perfect plus 2 winter tires lucky me I recommend this place the price is ?

The staff is always enthusiastic and polite. You can get parts for pretty cheap if you're willing to put in a bit of elbow grease.

Me and my boyfriend come here pretty much every weekend to wrench away. Good place good inventory and staff are always friendly and funny!

Kenny U-Pull is the great place to find and buy auto parts for a cheaper price. Front desk workers are very kind and welcoming. Keep it up!

Was once great but has since gradually deteriorated to bad. I first started enjoying trips to KUP about five years ago but am now saddened to see upper management taking things in a direction that favours higher profit over great customer experiences. My biggest beef: I used to be able to contact specific yards (near or far) by phone to ask simple questions. Not anymore. Like many other businesses that are getting too big for the good of their customers, the once-friendly and helpful Kenny is now directing all calls to a central call center god-knows-where, where the person that you're talking to is specifically trained to refuse to let you speak to someone at your site of interest, be it around the corner or 1,000 kms away. Okay, I understand that you're able to keep costs down by being a self-serve yard and you do not maintain an inventory of individual parts. I get it. I've been getting it for five years. I do still appreciate that, but I refuse to believe that you weren't also staying financially healthy and profitable back when I could still talk to someone at a specific location. The fact that you've been buying-up one yard after another all over Eastern Canada over the last four years or so tells me that your operations are securely in the black and you can still afford to do a little better than blocking your clients from speaking to someone at a specific yard. Alternately, if you don't want to let me talk to someone on-site at a far-away yard then please at least pay what it costs to take and host pictures that are of good enough quality for a client to tell whether a car is a sedan or a wagon when looking at it through your website. Your one 0.016MB "picture" of each car...? I've seen bigger thumbnail images. Yes, I know, you have an inventory of "over 20,000 cars" and that requires a lot of hosting space. But how about this for perspective: Copart's Canadian division currently has 6,400 listings, of which they post 10 pictures PER CAR at 0.060MB EACH. It's no longer 1999 and web hosting costs have come down; please bring your website's standards up to date or let your clients talk to someone on site to ask about a car. I'm not going to drive four hours to pull a rare wagon part just to get there and find out that the car is a sedan but I couldn't see that from the picture of it that you posted. Small and fuzzy is great for kittens, not online catalogue photos. Finally, it would be great if you brought your standards of yard cleanliness back up to what they used to be. Regarding my local yard specifically: it used to be impressively clean. In 2017, it was so well-kept and well-run that I was comfortable bringing my 67 year-old Dad to help me pull parts. When we were there last week, we could barely walk anywhere within the aisles without nearly tripping on abandoned parts left strewn about between the cars. I was concerned about him tripping and getting hurt so we left without any time spent browsing the aisles for interesting finds like we used to enjoy doing. On the bright side, the renovations are nice and I appreciate that the on-site staff were wearing their masks properly.

Love this place, easy access to the vehicles and they give you the vehicle location when you arrive. All vehicles are lifted off the wheels and ready to work on. Your not rushed to find your parts. Great prices also.

This place has good deals for used parts. Just be careful that you get the exact part you need. I pulled a bumper off a honda found out it wasn't the right one brought it back looked fir the right one couldn't find it,and was told they only offer store credit for refund. Now I'm stuck with a 116 dollars card. Just kinda sucks because I'm not that experienced with cars and made a mistake,and now have to pay for it. Other than that though they are good professional,and have nice staff.