Kelowna Urgent and Primary Care Center

3.9/5 β˜… based on 8 reviews

Contact Kelowna Urgent and Primary Care Center


Capri Centre North Parking lot, 1141 Harvey Ave, Kelowna, BC V1Y 6E8, Canada
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Mira Gataric on Google

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When I had a sick kid, I got sick waiting. To be checked, you need to wait all day. When you go inside, 4 nurses are sitting and only one working; now you know why we need to wait min 4-6 hours. They let people in as they like. They don’t even give you an estimated wait time or how many people are ahead of you. This is not urgent medical clinic as it is called.
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Jeff L on Google

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Front staff are polite but do they have any doctors? Hours and hours of waiting. Nothing. Kelowna has no walk in clinics (they all say full and lock doors no matter what time you go) no family Dr's and this place appears to have no one. It's all covid covid covid while people die of minor infections gone wild? I've had better service and care in Mexico as a tourist and for less than lunch $. Am I in Venezuala? Nope Okanagan which is worse for medical care.
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Trapghanistan on Google

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They actually care about you! They don't treat you like another soul that just walked into their job, they actually are there to help you. Kind, knowledgeable and caring staff, I prefer this place out of any other urgent care ive been to.
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Bubba Gump on Google

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So long to get in, expect at least 5 hrs wait time. All because the Government won't treat the doctors fairly by paying & 35 per visit, can't blame them for schooling for cheap in Canada then moving across the border where they make real money. Canada is falling apart, thanks true dough
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niamh donnelly on Google

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the staff were all very friendly, long wait but it is after the long weekend. Andrew Brown, the doctor was literally not worth my time. Seemed like he would rather be anywhere else and laughed when I talked about what the nurse told me to do during triage. Absolutely upset at my experience with him and the way he handled our interaction. Everyone else was great.
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kloudkreeper on Google

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5 hours waiting with a severe ear infection. All walk in clinics Kelowna and Westbank were booked. Had no meds with me as I wasn't expecting this long of a wait. Several people were told after hours of waiting, that they wouldn't be seen by a doctor today. I ended up having to go home as my own pain had reached a level I'd never experienced in my 58 years of life. Staff was great, just wasn't any. What a waste of tax dollars. Either make it an actual urgent care center or close it. This provincial gov has basically sucked the "life" out of medical care. Ridiculous taxes paid in this province with services diminishing continually.
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Wendy Miller on Google

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I am from out of town and had to go into the urgent care clinic on Friday at 5pm before a long weekend. Everyone was so friendly and helpful, especially the lady that works at the front door. The glass from my foot was removed and I am able to enjoy my long weekend. Thank you so much!! ?
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Deanna Ell on Google

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Have used the facility a few times since it's opening. The staff is always polite and efficient, the greeters at the door is friendly and helpful. Sometimes the wait can be a little long, but always so much shorter than a hospital visit. They have many health care staff of varying specialties, but with Covid, they are sometimes not always available. The doctors that have treated me have always been kind and thorough.

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