Juliette & Chocolat
3.2/5
★
based on 8 reviews
Contact Juliette & Chocolat
| Address : | 525 Prom. Du Centropolis, Laval, Quebec H7T 0A3, Canada |
| Phone : | 📞 +998 |
| Website : | https://www.julietteetchocolat.com/ |
| Categories : | |
| City : | T |
| Description : | Modern, white-washed venue serving sweet & savory crêpes, chocolate & pastries, plus beer & wine. |
|
L
|
Lisha Weigel Phillips on Google
★ ★ ★ ★ ★ What a disappointment! I wanted to pick up desserts at the counter. I walked in and none of the staff greeted me asking if I wanted to be served. I waited 10 mins hoping someone would serve me. The staff looked up and continued doing other things and then they had their backs to me and the other person waiting in line, which is completely disrespectful! I ended up leaving as it was clear the staff were not going to take the time to check in if I wanted anything. Horrible customer service!
|
|
N
|
Nasr Sharba on Google
★ ★ ★ ★ ★ My wife and I came in at 08:50pm on Friday 04th Feb. We waited 1h just to be seated. The waitress that took our names came to tell us they will be closing in 10min therefore we will not have a table. SERIOUSELY?
We asked to speak with a manager. The manager told us that staff is very slow and they can’t take in more orders. Why couldn’t just tell us that earlier ? This place clearly needs to hire more people and hire a new manager as well !
|
|
B
|
BILAL AL-HADDAD on Google
★ ★ ★ ★ ★ Server didn't want to answer questions that we had about the menu. And prefered to walk away "Ill be back in 2 min". When we called her again 5 min later she looked at us to confirm she heard. After that the following happened.
1-Table 1 called her, she went to give a bill and take payment.
2- Table 2 called her she went took an order from table 2.
3- she changed the paper roll for receipt machine.
4- Table 3 called her she went to give the bill and take payment.
5- Table 4 called her she went to bring a take out box to table 4.
That's when we got up to leave she comes asks what's the order. My response was "you took more than 2 min".
She didn't even care.
Great service julliet this is my last time going to any of your branches
|
|
G
|
George Al Haddad on Google
★ ★ ★ ★ ★ I love Juliette & Chocolat... But if you do crepes at home, I suggest you choose something else. Service was a bit slow due to staff shortage (which was ok), but the hot chocolate (à l'ancienne) that I was craving came cold... Had to ask to reheat it. That was a disappointment...
|
|
S
|
Sara HALIM on Google
★ ★ ★ ★ ★ Worst customer service ever !!! My husband and I wrote our names on the waiting list and have been waiting for 1h to get seated only for the server and the manager to tell us 1HOUR LATER THAT WE CAN’T BE SEATED AND KITCHEN WILL BE CLOSED 5min before they are closing !! We wasted 1h of our time !!
The manager told us that the staff is very slow and they can’t take more orders.Well if you have slow staff, give them better training or hire more people to help faster. Or the least you could have done is to tell us way before that you are not taking more people in !!! Not waste our time and energy !!!The food is great but the service is 0 !!! HIRE MORE PEOPLE AND BRING AN EXPERIENCED MANAGER !!!
|
|
N
|
Nat Lavoie on Google
★ ★ ★ ★ ★ I am sorry to say but i was very disappointed. The prices are extremely high for the small portions you get.
-hot chocolate 8$, and you get 4 sips and it is filled with whipped cream
-sundae 4 tablespoons of ice cream for 7$ and whipped cream
Personally i do not think the price is justifiable.
The decor is beautiful and the staff are super nice and attentive though!
|
|
H
|
Helen Grace on Google
★ ★ ★ ★ ★ Staff are slooooow, food are over-rated and expensive.
It took litterally 12 minutes for the staff to punch in my order which Is a small coffee, a Strawberry milkshake, 2 brownies and 2 chocolates.
And it took them another 18 minutes to just pack my order and prepare my Strawberry milkshake. What disappoint me most is I don't mind paying $15 if they at least used Strawberries and not just a Strawberry syrup.
The coffee is not even fresh.
I don't recommend this place for a coffee or milkshake, just go somewhere else.
|
|
C
|
Christophe Fadainia on Google
★ ★ ★ ★ ★ Great place for a coffee, hot chocolate. They have nice dessert and products but it is a bit pricy for what it is. I recommend only if you have time and are not afraid to wait in line for more than 20min. Overall it is good.
|
Write some of your reviews for the company Juliette & Chocolat
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Restaurant, Chocolate shop, Dessert restaurant,
Nearby places Juliette & Chocolat
