Jiffy Lube - Cold Lake

Always a pleasure to pull up to Jiffy Lube. From door open to close the service is exceptional. No other place I would go.

Awesome service and very friendly will go there again definitely

Very pleasant staff! They were quick, thorough and efficient! The best place I’ve ever been to for an oil change.

Jiffy Lube stock has actually gone up with me. I went to them on the advice of my wife to ask for help because my car won't start even though I took it to Walmart to buy groceries. A Jiffy Lube staffer volunteered to go with me to Walmart to check it out. This surprised me because I don't think this was part of the service they offer. Thank you Jiffy Lube.

20 mins no service... a truck pulled in after me and had an oil change and left before they even opened my hood! never again!

This is a great shop. Fast efficient and friendly staff. They don't push any extra's on you and make recommendation's if they see a problem. I bring both of my vehicle's there.

I went in for an oil change, they asked me if I wanted my in cab air filter changed. I said sure. it took three people almost 40 minutes to change my in cab air filter. I asked what is the problem. the response i got was that they dont have the proper tool I asked why they said it cost 150 dollars. i responded why offer the service if you dont have the right tool. by the time they got it in it had been taken in and out over a dozen times before they were finished. i just hope it wasnt wrecked during the process. then when they opened the bay door for me to leave when exiting i heard something dragging and it was my skid plate. they forgot to put it back on properly, it was damaged. they offered me a car wash for my troubles. i called the head office and all they did was get the location to call me asking how to rectify the situation. it was not until the day after that I realized my skid plate was damaged enough that it required replacing. When i got a call from the other location in town asking me to let them replace the skid plate as it would be cheaper than the ford dealership doing it I went to the other location and they put it on and asked me to sign some paper offering me 25% off my next service and a free gold car wash at their location. I said I am not signing this and that I would not be comfortable having my vehicle service here again. the worker then said he was calling his manager and while waiting I could not leave my vehicle and the door was kept closed. when the manager arrived he asked what the problem was and I stated that i am not signing this paper. he said i was being confrontational which is not true and anybody who knows me will attest that I am anything but contfrontational. he then instructed his employee to record what was left of our interaction in which I stated that I would not use their service anymore and would recommend to all the people I know including the place I work at to seek better service elsewhere as I have spoken to over 20 people over the course of the last 2 days and nearly half have had similar or worse experience from the same company. I felt bullied with the way I was approached by the manager and have already convinced more than 50 people to not use them ever again. I never thought I would have to write a review like this but for anyone who knows me I am honest, honorable and fair but if i can stop others from having a similar experience that is my main goal.

Great service, very courteous and polite. Great knowledge of service.