J M Macintosh MD

Name: J M Macintosh MD
Address: 805 W Broadway, Vancouver, BC V5Z 1K1, Canada, Z, Canada

1.2/5 ★ based on 8 reviews

Contact J M Macintosh MD

Address :	805 W Broadway, Vancouver, BC V5Z 1K1, Canada
Phone :	📞 +879
Categories :	Doctor ,
City :	Z

805 W Broadway, Vancouver, BC V5Z 1K1, Canada

Best Doctor in Canada

J	Jonathan Austin on Google ★ ★ ★ ★ ★ Disgustingly bad experience, DO NOT see this ophthalmologist. I want to give zero stars but I am forced to pick one at least. The staff in the office is poor, and you will for sure wait for hours for your appointment even if it's first thing in the morning because they pack in too many appointments, but what is really bad is the experience of seeing this ophthalmologist herself once you are called. Rude and dismissive. Unprofessional. Lacks empathy or emotional intelligence. And the kicker - if you ask too many questions she will get mad at you, get up, open the door and wait for you to leave. Wow, just wow, such a terrible experience. Patients are scared because they have some concern with their vision, one of the most important things, and how they are treated is just insane. If you have been referred to her, don't go, just ask for another referral. You will be glad you did.
L	L C on Google ★ ★ ★ ★ ★ Totally disrespectful of peoples time. This is my third time here and every time it averages 2-3 hour wait despite being on time for your appointment. Totally ridiculous and with Covid proper protocols are not even in place. The wait is overflowing to the elevators, she’s 2-3 hours backed up. System is inefficient and needs to book more sparsely. Unacceptable, wish I could give this a negative rating
M	Melanie Fernandez on Google ★ ★ ★ ★ ★ I want to give a zero but there’s no zero. The wait time is at least from 30 minutes onwards. You have to complain for her to keep moving. Once I was scheduled first thing in the morning, she already came in half an hour late and had to wait for another 20 minutes or so. This is ridiculous. As a patient, I feel disrespected of my time and my effort to come early for an appointment. Patients have other things to do in life and not spend our entire time waiting.
V	Victoria Melhuish on Google ★ ★ ★ ★ ★ I have been twice and has been the same each time. Unbelievably long wait time, no regard for your appointment time, and a crowded wait room that is really concerning during COVID. No attention is paid to COVID protocols. I recommend that this place is actively avoided.
Y	Yves Sanchez-Mena on Google ★ ★ ★ ★ ★ I had an 830am appointment and was told it would take 2 hours to be seen, they close early (4pm) so if you’re working a 9-5 it makes no sense to book an appointment, they close on weekends, horrible horrible experience! I will never come back again!
E	Eitan Gallant on Google ★ ★ ★ ★ ★ I've finally learned my lesson after going to this doctor 4-5 times. I've waited 60-90 minutes consistently, despite booking an early appt for exactly that reason, regularly extending my parking on the mobile app, and spending $$$ on parking. At the most recent visit, the doctor only arrived at the clinic 35 minutes AFTER my appt was set to begin. The technician told me 3 times "at least your other eye works" when conducting the intake eye test - I have a longstanding eye injury in my other eye. So rude and invalidating. One time I even showed up for my scheduled appt only to be told there wasn't an appt that day, despite having properly put it in my calendar while I was on the phone with them and confirming the date multiple times. They keep hand-written appt schedules and are very disorganized. Word to the wise, from someone with multiple experiences with this clinic, don't even go once. If you are referred here by your physician, request an alternative. This is not what an experience visiting a medical clinic should be, and this is not standard. This is poor service and poor form through and through.
N	Noah Knowing on Google ★ ★ ★ ★ ★ Whoever is running this place is a joke. If I could give this place zero stars, I would. I waited for an hour and a half in the waiting room. Everyone around me was getting restless because they had waited so long they had missed other appointments and errands they needed to do that day. The staff is clearly put in a difficult situation as they can’t do a whole lot. After waiting almost 2 hours, I asked reception if I could have the key to the bathroom. Reception looked nervous and told me “if the doctor calls you and you aren’t here, she’ll just move on”. Which is absurd, I wouldn’t need to go to the bathroom if I hadn’t waited for so long! I waited 2 hours for the doctor but she couldn’t wait 5 minutes?? Once I finally saw her (the doctor) she was rude and rushed me the whole appointment. She ignored my questions several times. She also kicked me out of her office and told me to “go back and wait in the waiting room” when I told her that I was neither Mr. nor Mrs. (I’m neither gender and my ID reflects this as well). So she clearly feels irritated by trans or gender non-confirming patients. Don’t bother going to this place, I don’t even know how it’s still running.
J	John Kor on Google ★ ★ ★ ★ ★ I've been coming here for a few years now and it's always the same story (and looks like the same for everyone else too). You will see the doctor roughly 1.5 to 2hrs after when your appointment is supposed to start. The waiting room is packed even during COVID times, leading to overflow into the hallway. The staff seem like nice people but in a challenging situation. I'm writing this as I'm waiting for my appointment to begin and it's already been 90 minutes of waiting now. This will be my last visit here as I'm going to look for another doctor elsewhere.