Intact Insurance - Calgary

Name: Intact Insurance - Calgary
Address: 321, 1200 6 Ave SW #1200, Calgary, AB T2P 3H3, Canada, P, 2, Canada

3.8/5 ★ based on 8 reviews

Contact Intact Insurance

Address :	321, 1200 6 Ave SW #1200, Calgary, AB T2P 3H3, Canada
Phone :	📞 +979
Postal code :	2
Website :	https://www.intact.ca/en/contact-us/alberta/calgary.html
Categories :	Insurance agency ,
City :	P

321, 1200 6 Ave SW #1200, Calgary, AB T2P 3H3, Canada

Best Insurance agency in Canada

C	Christina Stienley on Google ★ ★ ★ ★ ★ Worst experience for my first time accident. I was 0% at fault, insurance is being extremely difficult to deal with have to drive a vehicle that is 1/3 repaired due to back ordered parts indefinitely... so no end to having my SUV repaired. Insurance is not paying for rental even tho i have coverage for it as 'deamed safe as luxury items aren't a necessity' even tho back end smashed and feel unsafe driving a vehicle NOT FULLY repaired! Worst service to deal with especially during a stressful situation!!!
I	I. T. on Google ★ ★ ★ ★ ★ I have been with this company for 15 years. They increased my cars insurance this year more than double. It seems they do not have any loyalty for customers. Canadian Direct was the best, but under Intact things went in opposite direction.
C	Cameron Retzlaff on Google ★ ★ ★ ★ ★ This company actively participates in bad faith. We filed a claim with them over 2 months ago for a car accident and they have yet to determine liability. Every time we contact they say they haven’t finished determining liability. If you have intact insurance know that they likely won’t help you and are just seeking an easy pay day and to screw over claimants.
I	Issa “V” Vi on Google ★ ★ ★ ★ ★ Do not use this company! Paid for insurance for 15yrs with no claims ever. Made a single claim as I was hit by another car (not at fault) and there was 3 witnesses who wrote statements with police. Intact not only did not return any of my calls but did not help me with my claim against the other person, tried to rip me off for my $65 000 car to get repaired, lied to me and said it was repaired and when I called the dealership, intact had never even sent to in! They had no record of repair on my VIN#. (My car is under warranty and can only be repaired at the dealership) I then escalated the issue to intacts management who continued to lie to me (luckily everything is in writing), and when I got no where with management, I went to the ombudsman. Now mind you, this whole process took over 13 months and I was paying full insurance and a monthly $800 car payment, unable to even drive my car. Switched to TD now and its literally night and day between the companies.
E	Ethan Y on Google ★ ★ ★ ★ ★ I agree with many other negative posts. I’ve dealt with at least 5 other insurance companies in the past and have never experienced such bad customer service. I left numerous voice and email messages over the past 5 weeks for a simple claim. During that time period, nobody has provided any update and after 5 weeks of wasted time, they closed my file, telling me to pursue the responsible party in court on my own. What is the point of having insurance??
C	Cliff Davies on Google ★ ★ ★ ★ ★ No one wants to deal with insurance but Intact makes it easy. The service centers make things super easy and they are very helpful when working with the claims adjuster. I like that I can do almost everything via text and the app.
S	Shelley Hay on Google ★ ★ ★ ★ ★ Worst customer claim service I have ever experienced. Claims adjuster has never returned any of my numerous phone messages and even after speaking to his superior I still have not received a call. Going on a month for a relatively simple claim and vehicle damage estimate still not approved and repairs not started !!
m	mara 2013 on Google ★ ★ ★ ★ ★ I’m not sure how this happened, but in 2017 I drove a family members car (with their permission), I was then involved in an accident which I was at fault for. In 2019 this insurance company added me on that drivers car as a co- policy holder with that driver, a policy that was cancelled. I never lived with this person and I drove their car once, so I don’t understand how I became a part of their insurance policy. A policy I never signed… Now this is affecting me getting insurance because of Intact. I know this is complete fraud and I have to report it. When I call intact they tell me they can’t find my name on their records, yet this policy is listed on my record. How does this fraudulent company just do that? Add someone on a policy that they never signed or even given verbal consent for. It’s unbelievable. I’m going to report this to the RCMP or a lawyer and see if anyone can help me because Intact clearly does not want to.