Indigo - North Town Centre - Edmonton

Name: Indigo - North Town Centre - Edmonton
Address: 9450 137 Ave NW Unit 186, Edmonton, AB T5E 6C2, Canada, E, 5, Canada

4.4/5 ★ based on 8 reviews

Contact Indigo - North Town Centre

Address :	9450 137 Ave NW Unit 186, Edmonton, AB T5E 6C2, Canada
Phone :	📞 +7878
Postal code :	5
Website :	http://www.chapters.indigo.ca/home/storelocator/storeDetails/413/
Categories :	Gift shop , Book store ,
City :	E

9450 137 Ave NW Unit 186, Edmonton, AB T5E 6C2, Canada

Best Book store in Canada

h	hunrio on Google ★ ★ ★ ★ ★ Went there and was followed around by a random employee. I’m Indigenous-passing, I can't help but feel like this was racial profiling. She literally followed me around the store, pretending to pick up books to read off the shelves just to keep an eye on me, and borderline harassed me when I was just browsing. I know it's Northgate (a shady area), but come on. Just plain disrespectful. FYI, I was wearing a clean mask and clean clothes, I just had come from my highschool, I was polite and respectful, there was no reason for her to be suspicious of me. edit: After 7 months, I came back to the reviews of this establishment and noticed that there are multiple reviews that mention racial micro aggressions and racial profiling. It’s 2022 now. DO BETTER. This is embarrassing.
J	Justin Trias on Google ★ ★ ★ ★ ★ Very good selection, friendly staff and clean store! Enough parking space and easy to find!
M	M on Google ★ ★ ★ ★ ★ As an avid reader, I love visiting book stores and libraries as a way to wind down, relax and ease my racing mind. Especially during hard times like the one we are facing currently with the pandemic. Unfortunately my experience has been hindered in a significant way by the staff at this location. As a black person, I am almost too aware for my good, of all the ways I can be stereotyped and viewed in this world. To be followed around in such an obvious manner by the staff at this location was one of the most jarring things I've faced in my life. It was almost as if they weren't trying to hide that my presence is viewed as a "threat" and they must keep an eye out for whatever I might try and do. It is 2022, we must do better as a society. These blatant microaggressions will NOT and should NOT be tolerated anymore. This reflect extremely poorly on Indigo and I am not sure I feel comfortable coming back after this humiliating and disheartening experience. Perhaps some racial sensitivity training is needed, or just plain human decency. This happened at the Northgate Inidigo at Jan 20th around 4:00-5:00pm if you wish to reprimand these employees.
K	Kev P on Google ★ ★ ★ ★ ★ Don't really come here often. Everytime I needed some assistance. The staffs are all friendly and willing to try their best to help with what you need. They have a huge selection for all ages from kids to adults. Some of their items are over priced but when it's on sale it's a good deal! They have free WiFi.
C	C Lane on Google ★ ★ ★ ★ ★ Great place. Great selection of books and other products. I wish they had a Cafe and seating to browse through books.
B	Barb L. on Google ★ ★ ★ ★ ★ Ordered Klutz Smash Bot Battle kit online for pickup at store. Took a week to ship, and just picked it up yesterday. My kid opened the kit today to assemble the bots, and the included tube of glue is rock hard and unusable. Waited on hold for customer service rep for 15 minutes, and was offered a replacement/return (which I declined because I didn't want another tube of old glue!) or a $7 credit to my indigo account, which I accepted. So that was a nice gesture, and I hung up the phone feeling satisfied, as we have other glue at home to use. However, I am online now perusing other Klutz kits to purchase and use my $7 credit, only to see that our kit is now on sale for $17.49, which means that there is a difference of $7.88 between what I paid and what the item costs now. Am patiently (grr!) waiting in the online chat now to see if I can receive the price difference back as a refund or a credit. Will update accordingly once I receive an answer. By the way, the store clerk who brought our item out to the car was Lucy, and she was very nice, attentive, and friendly. Definitely deserves a pat on the back!
F	Forrest Bush on Google ★ ★ ★ ★ ★ Best way to spend time. Expanding the mind can’t be bad. No more coffee shop though. Puzzles knickknacks games cups calendars Daytimers diaries magazines books fantasy science fiction biography hunting books playing cards throw pillows blankets and so much more. I love this store it’s so much more to me then a store it’s where I learn and so can you ! Go and see ?for your self. Clean bright comfortable, a very nice place to escape the hustle of life for a hour.
C	C Anderson on Google ★ ★ ★ ★ ★ I love this store. It is always neat and has a lot of stock. They carry quite a few magazines (though there has been less, not sure if that is covid related) and I always go here to check for crochet magazines. They usually have a few shelves full of clearance stuff at the back too. Staff is always helpful and friendly.