Humana Medical Services Ltd - Calgary
2.8/5
★
based on 8 reviews
Contact Humana Medical Services Ltd
| Address : | 3715 51 St SW, Calgary, AB T3E 6V2, Canada |
| Phone : | 📞 +897 |
| Postal code : | 3 |
| Website : | https://humanaclinicglenbrook.com/ |
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| City : | E |
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Lily Shi on Google
★ ★ ★ ★ ★ Never answer the phone. Have to walkin to book appointment. If it's hurry to see the doctor, take more than 3 hours to wait for walkin. Appointment with dotor make at least 3 weeks waiting. We are not here for fun. We need to see doctor because of pain and sick, but I feel helpless here.
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Adriana C on Google
★ ★ ★ ★ ★ Finally found a doctor i really like, but booking an appointment is almost impossible. I left a voicemail a week and a half ago, no one ever got back to me. Have been calling everyday since then with no answer.
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Allie Roy on Google
★ ★ ★ ★ ★ I wish I could rate this clinic 5 stars, because dr Stojanovich is truly incredible. She is a caring, knowledgeable physician who I trust with ALL my medical concerns - mental and physical. However, it is nearly impossible to get through to the clinic. The front desk staff is horrible.. they do not call back for days, and often just don’t answer calls.
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Ingo on Google
★ ★ ★ ★ ★ Horrible clinic. For those who are saying that they never answer the phone...I just tried a little experiment. I called 6 times in a row- one right after the other. Every time it went to voicemail I hung up and called back straight away. On the 6th ring, someone finally picked up and asked to put me on hold. It seems you have to 'annoy' them in order for your concerns to be taken seriously.
Also, had a horrible experience with a doctor (who was not my family doctor as she was away for an emergency) a few weeks ago. Unprofessional and did not seem to care about my needs/concerns.
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Amanda Bot on Google
★ ★ ★ ★ ★ Super disappointed with this clinic. It's near impossible to get through on the phone to book and appointment.
At my most recent appointment I had to wait over an hour and a half past my appointment time. They didn't have the courtesy at check in to inform people that the doctor was so far behind.
I like my doctor but hate my experiences at this place.
Recommend elsewhere.
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apasic3030 on Google
★ ★ ★ ★ ★ my doctor at this clinic is fantastic but the professionalism at the front desk is non-existent. they rarely pick up the phone and never respond to voicemail messages. very unfortunate for the doctors and nurses who work here.
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Jimmy Ly on Google
★ ★ ★ ★ ★ I do not recommend this Clinic at all. I have tried repeatedly to book appointments back in 2021, left voicemails and had no response until 9 Months later. After all that, booked an appointment that took over a month to get in with the doctor who then cancelled a day before my appointment which I can only assume was for vacation as reception told me they would be back in the office 3 weeks later. I have even called back to rebook and haven't heard back from them since.
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Wayne Z on Google
★ ★ ★ ★ ★ Dr. Doherty is fantastic but this clinic rarely ever answers their phone.
Yesterday I tried calling them three times to book an appointment for a simple prescription refill. Nobody picked up so I tried emailing them. They called back when I was at work, got my voicemail and asked me to call them back. When I tried to return their call, again, no answer. Seems to happen every time I try to book an appointment - we end up playing phone tag.
Think I’m just going to start going to the Richmond Square clinic next door. Dr. Doherty is supposed to be my family doctor but I haven’t seen him in years because he’s rarely ever available within a reasonable timeframe.
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