Hudson's Bay

Name: Hudson's Bay
Address: 1 Eglinton Square, Toronto, ON M1L 2K2, Canada, L, Canada

3.8/5 ★ based on 8 reviews

Contact Hudson's Bay

Address :	1 Eglinton Square, Toronto, ON M1L 2K2, Canada
Phone :	📞 +7977
Website :	http://locations.thebay.com/en/hudsons-bay-eglinton
Categories :	Store , Department store ,
City :	L

1 Eglinton Square, Toronto, ON M1L 2K2, Canada

Best Department store in Canada

H	Harry Bradley on Google ★ ★ ★ ★ ★ This is a decent location. It maybe doesn't have as wide a selection as the Bay downtown but it's good for a quick trip.
S	Sophia on Google ★ ★ ★ ★ ★ Nice to go when they have their big sales. We always shop here after boxing day, my "Cosburn" girlfriends and I, and we always find good deals.And these is where we run to ,my husband and I, if we want some finer clothes for the family. Theres always some designer brand that's a steal. Our regular haul are those Designer bath towels which have the luxurious feel, soft to touch and those cozy pillows. Great quality and very good deal when they go up to 50 to 60 % off. I found this London Fog travel luggage or under seat bag with matching tote at 75% off and I'm excited to use it soon. :)
L	Loveable Alexander on Google ★ ★ ★ ★ ★ I remember years ago when you walk into The Bay they were able to give samples . Now you have to buy perfume to get samples . Now they make sets and put the samples in it instead of giving to us . We buy base on samples . We may not have money same day but after getting samples we go home try and come back . I wonder if the companies knows that ? I didn’t go to this bay so the review is for all bay in General
L	Lisa N on Google ★ ★ ★ ★ ★ I visited this HBC for the first time on April 5th and it will surely be my last. I experienced the worst customer service I've seen in retail since the pandemic started, and to be honest - it's not a surprised that HBCs are closing everywhere. When visiting the store earlier this week, I stopped by the jewelry department to look for a gift and I saw an associate there named Barbara. She was on her cell phone the entire time and instead of approaching me to ask me if I needed help, I had to go to her to ask her for help. When I finally spoke to her, she told me she was going to call someone else to come and help me. At first I said okay and patiently waited for someone to come, expecting her to step away from the area for a break or she was going to help another customer. However, Barbara did neither of these things. She continued to stay in the jewelry section, completely glued to her cell phone and ignored me. This completely baffled me. Instead of helping me while I was in her section and she wasn't busy - she went and called someone else from who knows where. There was absolutely no customer service, no assistance, no accountability, and for a company that's closing down their stores across Ontario - go figure that both the business and their service goes down the drain. If you come here, proceed at your own risk - especially if you see Barbara around. You're better off ordering your items online to pick up at any other location.
K	K P on Google ★ ★ ★ ★ ★ I had a great shopping experience in Bedding section. The staff were very helpful and friendly. Made me feel like coming back (even though I hate shopping really). I bought quite a bit and was even offered help carrying it all to my car :) but I’m too proud to accept and lugged it out myself. The security guard even offered to help too. My only warning.. beware accepting their Neo Financial credit card. I did only to get 20% off. Their service is the worst ever. 2 hrs on hold and finally hung up because no one answers, yet i heard 4 times “we’re just finishing up with a customer..” B.S.! their statements take a while to show online, you have to go online to find it, no reminders, no mail, no emails. So you’re on your own to remember. Good trick to rack up interest! I cancelled it as a result. They don’t deserve my business.
S	Saundra Cunningham on Google ★ ★ ★ ★ ★ This Hudson Bay is mediocre. They have very limited stock, and sell out of average sizes very quickly. The men's options are lacking. I find it very difficult to buy things for my husband here. Don't expect anything near to what the HBC at Eaton Centre has. This one at Eglinton Square Mall has aged and you can tell. I also have never found the cosmeticians particularly great. I prefer to by my fragrances and cosmetics at the Shoppers Drug Mart right beside. The girls there are so nice and helpful and also the PC optimum points are a better!
A	Adam Sit on Google ★ ★ ★ ★ ★ This location is currently going through some repairs and renovations. The new lighting and updated modern look realm brings a better vibe when shopping. The store is still kept very clean and tidy. Carries a great selection of the big brands all under one roof. Changing room was clean, but they only have 2 rooms. There was a small wait to try on clothes. Social distancing measures in effect.
A	Alexander Yukio Piggott on Google ★ ★ ★ ★ ★ This store has unbelievably fraudulent and scammy "sales". Do not believe the advertising. Signs promising "30% OFF ALL ITEMS" have tiny footnotes written in 2 point saying that this "excludes items with 99 cent endings". This is especially egregious since more than half the items in the store are excluded! See the attached photos for proof. I expected better from The Bay, and I will not be coming here again. I hope this store is not indicative of the state of the company as a whole, since I have fond memories of shopping at The Bay in years past. On a related note, as other reviewers have pointed out, this store is definitely lacking in inventory. Some of the shelves look almost empty. It makes me wonder if this particular location is about to go out of business.